The Fred Factor

by Mark Sanborn

Paperback

Published May 6, 2004

About the author

Mark Sanborn is an international known author, motivational speaker, and the president of Sanborn & Associates, Inc., an idea studio for leadership development. He gives nearly one hundred presentations each year on leadership, team building, customer service, and mastering change. Mark and his family live near Denver, Colorado.

Reviews

[Manoj Kumar Chevvuri]

Meh!! Very repetitive message.

[Fred Walker]

Your basic management book about finding, keeping, motivating and retaining high performers. I got it for the title, not my normal kind of thing.

[Andrew Myers]

Customer service elevated.

[Carlie]

Quick. Read for work book group. I like that it was short. Good message.