No matter what industry your company competes in, you need to have a firm understanding of how to create a direct link between shareholder value and critical business processes in order to improve performance and achieve long-term value. Performance Dashboards and Analysis for Value Creation contains the information and expertise you need to do just this--and much more.
If you are running a business and want to create a dashboard for real value-driving use, this is a great resource. I marked it so low because I doubt I'll ever really use it.