Emotional Intelligence in a Week

by Jill Dann

There is more to success than having a high IQ. Emotion plays its part too and this is belatedly but increasingly being recognised by the business world. Emotional Intelligence is the ability to understand and apply knowledge created by our emotions in order to aid our day-to-day abilities, like building trust and enhancing our decision making. This book pays special attention to presenting the business case for emotional intelligence and draws on all the most up-to-date research. This book will enable you improve your leadership qualities and customer facing skills through increased self-awareness; analyse your own behaviour in difficult situations, helping you to generate foresight rather than hindsight about it; manage your own and others' emotionally intelligent development; and, improve your staff's commitment and increase productivity. This book has been fully updated for the 2002 In a Week series relaunch.

Paperback

First published January 1, 2001

Reviews

[Holly · Rating 3 out of 5]

This book wasn't too bad. Emotional intelligence in a week, that sounds do-able, right? Some of this information I already knew from reading other similar (and some might say, better) books on the subject. It went into some detail about why we do what we do in a physical brain kinda way. It was also based on emotional intelligence in the workplace. From my point of view of using this is a tool to increase my EI personally, and considering I am not a manager within an organisation, these particular chapters were not of use to me - however if you are a manager in an organisation that believes could use a crash course in emotional intelligence, this short book is a great read.

[Chris Webber · Rating 3 out of 5]

Nuts and bolts are there. The weekly (day by day) breakdown format was unnecessary and somewhat confusing.

Good content, though. For a newbie at EQ concept this would be a sufficient read.