Good design is not just making things look pretty. It's problem-solving, creativity, and representing the concepts visually.
Process
1. Determine project objectives and strategy - talk to client - list objectives - devise strategy--a plan to execute your design objectives. - Go for clarity, thoroughness, thoughtfulness, intelligence, insight into the audience.
2. Clarify the objectives and strategy - what is the function of the design? - purpose? - role in greater marketing plan? - audience? - where will it be seen and for how long? - what spirit should be conveyed? - selling points and ranking of company? (if commodity, what one characteristic can you focus on to distinguish?)
3. Determine design criteria - based on budget of money and time
4. Research
5. Create a concept
6. Develop the concept - redefine problem - brainstorm/ list anything and everything related to subject - expand ideas - play - ruminate - take notes - try different directions - follow intuition
7. Design - thumbnail sketches - comps (comprehensives--pretty mock-ups, almost finished) - rework from feedback on comps - production
I think the advice in this book is very good. However, a lot of the examples seem gratuitously "designy" to me--excessive pretties that don't seem to serve any purpose in communication, other than to make the viewer go "wow, look at that huge purple letter! That's awesome!"