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Hostmanship
All of us try to make ourselves attractive - as individuals, companies, places and countires. What we offer others is hostmanship. This book seeks to inspire people who work with people. When people meet, hostmanship occurs - and we all have a part to play.
138 pages, Hardcover
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Displaying 1 - 2 of 2 reviews
November 11, 2011
Book was amazingly inspirational. After reading it I am much more concious about the interaction that happens between employees and guest, and how hostmanship is (not) focussed on within a company. The book is full of concrete examples of how you can make every experience the best for the your guest.
January 6, 2013
still lies on my shelf in case of i am sad
Displaying 1 - 2 of 2 reviews