"This book aims to help people involved with information systems to break a repeating pattern of failure. Using real-life examples, it introduces a sophisticated approach based around the notion of system to come to grips with the causes of actual and potential failure. It presents a model of a system capable of action without failure that can be used as a yardstick to judge existing and planned information systems and to suggest measures that need to be taken to achieve success." The examples used cover the public and the private sector and range in size from a nationwide system run by central government to an organization employing around 220 people.
Compulsory reading for a course. Interesting, but I think quite naive on how real projects actually work. Too often would write off things as impossible to predict for no reason or assume certain behaviours that I have never actually seen in real life on those situations. Simply put, good enough but way too academic.