Customer-Oriented Selling: Advanced Sales Skills & Techniques

by Dan Jones

Previously released as 'Advanced Communication Skills for Business Professionals'. Learn how to make customers feel happy & want to buy from you again, create the 'impulse buy' state, discover communication skills secrets that are rarely taught that allow others to feel good about accepting ideas.
This book includes practice exercises &
chapters on anchoring, rapport & utilisation through to the 'ABC Sales Plan'. Learn skills from Hypnosis, Neurolinguistic Programming (NLP) & Therapy & how you can apply these skills within a sales setting. No other book teaches the communication skills, therapy knowledge & therapy session structure that initiates co-operation & change in
therapy sessions & how to apply this to sales contexts. Therapists specialise in 'selling' feelings & ideas that will be helpful to their clients. You will also learn how to communicate hidden messages that will guide the customer into a receptive state & how to create 'cravings' in customers for what you have to sell.

130 pages, Paperback

First published May 13, 2011

About the author

Dan Jones (Born 1978, Chichester, West Sussex, England) is an Aspie (person with Asperger's Syndrome, a high-functioning form of autism) who has over 20 years training and experience in hypnosis, meditation, and the healing arts, including Ericksonian Hypnotherapy, Human Givens Approach, Solution Focused Therapy, and Motivational Interviewing. He has also worked for over 15 years with children, teens and parents. He worked in mental health in the late 1990s, before starting in children's homes in 2000, then helped to set up a therapeutic children's home, before moving into working with parents of children who were either young offenders, or committing anti-social behaviour and at risk of entering the youth justice system if they didn't turn their behaviour around. Dan then managed a team of Family Intervention Project staff, as well as continuing family work himself, and worked as part of the Troubled Families programme.

Relating to his experience with hypnotherapy and the healing arts Dan has written 'Advanced Ericksonian Hypnotherapy Scripts' and 'Hypnotherapy', both have frequently been bestsellers in hypnotherapy and hypnosis categories, and he has also written a novel 'The Hypnotic Assassin', and written the self-help book 'Take Control of Your Life', and the smoking cessation book 'Quit Smoking in 7 Day's', and has contributed to many other books, including Professor Ursula James' book 'Clinical Hypnosis Textbook'.

Relating to his parenting and family work Dan has written 'Parenting Techniques That Work' which is a 'to the point' book about what works in parenting based on his knowledge and experience having worked directly with children and teens with very challenging, often violent behaviour, and supporting many hundreds of parents to create change with their children. For professionals, he has written 'Human Given's Approach to Working With Parents of Teens With Challenging Behaviour' which shares how to support parents to make required changes to help their teens behave, and also shares efficacy research Dan carried out around helping teens to stop anti-social behaviour and youth crime by working with the parents (and not working with the teens directly at all).

Following many requests from parents and family support staff Dan also wrote his bestselling children's book 'Sleepy Bedtime Tales', which is based on an approach he developed while working in residential children's homes to help children to sleep. It is a collection of eleven stories, and guidelines on how those stories are to be read to help children sleep using various psychological techniques and principles, and the book also includes additional information about helping to get children to sleep. He has written a sequel to this book 'Relaxing Tales for Children' which uses many of the same psychological techniques and principles, but to help children relax rather than to send them to sleep.

Relating to his experiences as someone with Asperger's, and someone who has extensive experience working with those on the autistic spectrum, their families, friends, carers, and colleagues, Dan has written what he terms 'an autobiography through the lens of Asperger's' - 'Look Into My Eyes: Asperger's, Hypnosis, and Me' which aims to share what life is like as someone with Asperger's, as well as sharing information based on his professional experiences. This book has been a bestseller, reaching number one in psychology biographies, living with disabilities, developmental psychology, and many other categories, and number 30 in all biographies on Amazon UK. This book is now in its second edition following feedback from readers about what would make it more helpful. The second edition has an extra 50% of content including an extensive chapter of tips and strategies, covering tips for parents/carers, teachers, friends, employers, and those with Asperger's, and a chapter by Dan's wife about her experiences of being in a relationship with someone with Asperger'