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Compassionate Accountability: How Leaders Build Connection and Get Results
A compass for leaders lost in the paradoxical space between attention to people and attention to results-with Compassionate Accountability you don't have to choose!
Sadly, compassion and accountability are too often in tension-leaders feel they have to pick one or the other. But solely prioritizing accountability can create toxic work environments that drive away good talent. On the other end of the spectrum, being too nice can compromise performance and productivity.
Finding harmony between compassion and accountability is the ultimate catalyst for improved results and a thriving workplace.
The solution is recognizing that compassion and accountability are not opposites. In fact, accountability is an element of compassion. Compassionate Accountability is the process of building connection while getting results. This book shows how this foundational mindset, philosophy, and way of living can lead to a thriving organizational culture. It covers such topics as
Why you can't practice compassion without accountability
How to turn on the three switches of the compassion mindset-and the predictable damaging consequences when they're turned off
The key role Compassionate Accountability plays in a healthy leadership culture
Six areas to focus on to start building your culture of Compassionate Accountability
Five common barriers to compassion for leaders-and how to overcome them
Plus, readers will find real case examples of how organizations have adopted Compassionate Accountability, along with quizzes and self-assessments to help them learn and apply the concepts.
Leaders seeking a renewed sense of fulfillment in their roles and increased leadership impact will find inspiration, guidance, and a road map for cultural transformation.
Sadly, compassion and accountability are too often in tension-leaders feel they have to pick one or the other. But solely prioritizing accountability can create toxic work environments that drive away good talent. On the other end of the spectrum, being too nice can compromise performance and productivity.
Finding harmony between compassion and accountability is the ultimate catalyst for improved results and a thriving workplace.
The solution is recognizing that compassion and accountability are not opposites. In fact, accountability is an element of compassion. Compassionate Accountability is the process of building connection while getting results. This book shows how this foundational mindset, philosophy, and way of living can lead to a thriving organizational culture. It covers such topics as
Why you can't practice compassion without accountability
How to turn on the three switches of the compassion mindset-and the predictable damaging consequences when they're turned off
The key role Compassionate Accountability plays in a healthy leadership culture
Six areas to focus on to start building your culture of Compassionate Accountability
Five common barriers to compassion for leaders-and how to overcome them
Plus, readers will find real case examples of how organizations have adopted Compassionate Accountability, along with quizzes and self-assessments to help them learn and apply the concepts.
Leaders seeking a renewed sense of fulfillment in their roles and increased leadership impact will find inspiration, guidance, and a road map for cultural transformation.
- GenresLeadership
256 pages, Kindle Edition
Published July 11, 2023
16 people are currently reading
109 people want to read
About the author
Nate Regier
12 books11 followersNate Regier, Ph.D., is the CEO and founding owner of Next Element Consulting, a global leadership consulting and training firm helping build cultures of compassionate accountability. Dr. Regier is a former practicing psychologist and expert in social-emotional intelligence, interpersonal communication, conflict skills, and leadership. Recognized as a Top 100 keynote speaker, he is a Process Communication Model® Certifying Master Trainer. Nate is the author of four books: Beyond Drama, Conflict without Casualties, Seeing People Through, and his newest book, Compassionate Accountability. He hosts a podcast called “On Compassion with Dr. Nate,” writes a weekly blog, contributes to multiple industry publications, and is a regular guest on podcasts.
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Displaying 1 - 28 of 28 reviews
July 12, 2023
While Emotional Intelligence is commonly identified as a critical leadership trait today, that wasn't the case when Daniel Goleman wrote the book of the same name almost 30 years ago. It was arguably seen as one of those "touchy-feely" HR topics which was not akin to serious business. And so it feels that the analogous leadership trait of today is compassion - profoundly impactful but poorly understood or operationalized. Even many HR leaders tend to skirt past it for fear of being thought less than serious business partners. That sentiment comes from this 30+ year HR leader.
In his latest book, "Compassionate Accountability," Nate Regier helps us to bridge the gaps between awareness, understanding, and application. From the get-go, he makes the connection that "compassion without accountability isn't even compassion. And accountability without compassion is simply inhuman. They can't exist alone and were never meant to." Regier provides us with the clear and compelling business case that this is not the flavor of the month, but a business imperative and competitive advantage which last the test of time, just like Emotional Intelligence.
Promoting safe environments for productive debate and innovation means striving with one another, not competing against one another. Such environments attract and retain talent, as well as fostering collaboration and teamwork instead of drama. Both individuals and companies express the desire to be "compassionate" and yet do little to nothing to operationalize what that means. Regier defines compassion as "the practice of demonstrating that people are valuable, capable, and responsible in every interaction." Further, he drills into what it looks like to meaningfully demonstrate "value," "capability" and "responsibility" in the workplace.
For those of us who remain skeptical, Regier wraps up "Compassionate Accountability" by adeptly addressing the myths and barriers encountered along the way - things like compassion is for bleeding hearts, creates dependence, is soft, is selfless, and can't be learned. If you or any key stakeholders you rely on subscribe to any of these philosophies, or aren't leveraging this critical leadership trait, I encourage you to check out "Compassionate Accountability."
In his latest book, "Compassionate Accountability," Nate Regier helps us to bridge the gaps between awareness, understanding, and application. From the get-go, he makes the connection that "compassion without accountability isn't even compassion. And accountability without compassion is simply inhuman. They can't exist alone and were never meant to." Regier provides us with the clear and compelling business case that this is not the flavor of the month, but a business imperative and competitive advantage which last the test of time, just like Emotional Intelligence.
Promoting safe environments for productive debate and innovation means striving with one another, not competing against one another. Such environments attract and retain talent, as well as fostering collaboration and teamwork instead of drama. Both individuals and companies express the desire to be "compassionate" and yet do little to nothing to operationalize what that means. Regier defines compassion as "the practice of demonstrating that people are valuable, capable, and responsible in every interaction." Further, he drills into what it looks like to meaningfully demonstrate "value," "capability" and "responsibility" in the workplace.
For those of us who remain skeptical, Regier wraps up "Compassionate Accountability" by adeptly addressing the myths and barriers encountered along the way - things like compassion is for bleeding hearts, creates dependence, is soft, is selfless, and can't be learned. If you or any key stakeholders you rely on subscribe to any of these philosophies, or aren't leveraging this critical leadership trait, I encourage you to check out "Compassionate Accountability."
July 13, 2023
Finally a book that goes far beyond talking about the great things that can happen when you are an effective communicator and great leader.
With so many resources, books, speeches, podcasts, white papers, etc. on self improvement, how do we know which one offers the best insights and proven techniques, and go beyond just talking about what to do, but also explains the “how” and the “why”?
The concepts, examples and practices of this book will change your life, if you are willing to put in the time. Professionals learn that being compassionate while holding employees and themselves accountable can happen. For me, the teaching in this book are even more relevant after retiring. The “switches” are very powerful and can change the way you see yourself and the world around you. Conflict with kids, spouse, friends and neighbors can be addressed without leaving carnage behind. I feel I am a much better person since I learned theses practices, and I am proud to say they are an integral part of my life.
Each page provides great insights. There are lots of examples of how to speak with someone while honoring yourself and others, taking ownership of our emotions and thoughts, and affirming everyone’s capabilities and contributions.
Thank you Dr. Nate Regier and Next Element team for being such a force in my life and the lives of so many others!
July 20, 2023
I was impressed with Nate Reiger’s Compassionate Accountability. I work as an educator so I read the book through the lens of my working with and leading my students on a daily basis. Reiger’s switch model of Value, Capability, and Responsibility was enlightening. Each switch provided insight into how I work with others, especially after working through the Appendix, the Compassionate Accountability Assessment, a reflective activity which highlighted my perceived strengths and weaknesses in working with others. After completing the assessment, I had a better understanding of areas of improvement as I work to keep my three switches turned on.
Reiger’s chapters on each switch provided clear detail, and I found an important take away from each. For Value, I need to check my assumptions of other people and assume positive intentions. For Capability, I need to consistently challenge my students to do more than they are capable of doing. And for Responsibility, I need to keep the most important thing the most important.
Reiger also provides a critically important distinction between accountability and responsibility. Accountability focuses on having people meet the outcomes of an organization while responsibility focuses on the individual behaviors in meeting those outcomes. Leaders can hold others accountable, but leaders are ultimately not responsible for the behavior of others. This distinction has been so helpful to me because I often get frustrated when my students fail to meet my expectations. This frustration, as Reiger points out, is on me; I am responsible for my own emotions. I need to work to focus on clearer accountability, which comes from more effective communication and then ongoing feedback. This communication and feedback loop can be difficult, but ultimately, it is the key tool to compassionate accountability.
Compassionate Accountability also highlighted the importance of every interaction we have. Reiger argues it’s a mindset, a daily choice we make to engage with others as compassionately as we can. He argues, “culture is the sum of every interaction between the people” (44) which ultimately creates the brand for an organization. This focus is so important in the classroom, where any interaction between a teacher and student can turn a class in a positive or negative direction. It is clear that compassionate accountability is a mindset that we must use with every interaction we use with every person with whom we engage. Reiger challenges us, but the rewards seem worth it.
Reiger’s chapters on each switch provided clear detail, and I found an important take away from each. For Value, I need to check my assumptions of other people and assume positive intentions. For Capability, I need to consistently challenge my students to do more than they are capable of doing. And for Responsibility, I need to keep the most important thing the most important.
Reiger also provides a critically important distinction between accountability and responsibility. Accountability focuses on having people meet the outcomes of an organization while responsibility focuses on the individual behaviors in meeting those outcomes. Leaders can hold others accountable, but leaders are ultimately not responsible for the behavior of others. This distinction has been so helpful to me because I often get frustrated when my students fail to meet my expectations. This frustration, as Reiger points out, is on me; I am responsible for my own emotions. I need to work to focus on clearer accountability, which comes from more effective communication and then ongoing feedback. This communication and feedback loop can be difficult, but ultimately, it is the key tool to compassionate accountability.
Compassionate Accountability also highlighted the importance of every interaction we have. Reiger argues it’s a mindset, a daily choice we make to engage with others as compassionately as we can. He argues, “culture is the sum of every interaction between the people” (44) which ultimately creates the brand for an organization. This focus is so important in the classroom, where any interaction between a teacher and student can turn a class in a positive or negative direction. It is clear that compassionate accountability is a mindset that we must use with every interaction we use with every person with whom we engage. Reiger challenges us, but the rewards seem worth it.
June 18, 2024
Compassion and accountability are often portrayed as conflicting values. This book makes the case that they are integral to each other. Compassionate accountability allows people and organizations to be successful. Without compassion, an organization will not account for the humanity of its members and burn them out. Without accountability, an organization will be unable to solve challenging problems.
At the heart of the book is the idea that compassion isn't about being nice or about alleviating suffering for others. Rather, it is a commitment to struggling together to solve problems. Compassionate accountability sees others as innately valuable, capable of doing what is needed, and responsible enough to get it done. The opposite of compassionate accountability is drama, the channeling of conflict into wasted energy. Conflict, instead, should be seen as a source of creative energy. When we treat others as valuable, capable, and responsible, then we can approach conflict in a way that leads to better problem solving.
Parts I and II of this book lay out that core model, going into specifics about what these different elements are and giving advice on how to put them into practice. Part III of the book focuses on case studies and debunking myths about compassion.
Overall, I found this book to be useful but padded. Similar content repeats without adding new insight. On a more personal level, this book did not having what I was hoping to get from it. While the premise of the book is that compassion and accountability are equally important, the focus is on teaching the value and practice of compassion. I was hoping for more of a focus on the accountability aspects. E.g., digging deeper into how to bring compassion and accountability together in the hard cases where they feel at odds.
An obvious point of comparison is Radical Candor by Kim Scott. I would say that Radical Candor is the better book, but that Compassionate Accountability's value/capability/responsibility model and the idea that conflict is a source of energy which can be used for either drama and creation are valuable and complementary tools.
Overall, this was a useful book, although, perhaps, one better skimmed than read thoroughly.
At the heart of the book is the idea that compassion isn't about being nice or about alleviating suffering for others. Rather, it is a commitment to struggling together to solve problems. Compassionate accountability sees others as innately valuable, capable of doing what is needed, and responsible enough to get it done. The opposite of compassionate accountability is drama, the channeling of conflict into wasted energy. Conflict, instead, should be seen as a source of creative energy. When we treat others as valuable, capable, and responsible, then we can approach conflict in a way that leads to better problem solving.
Parts I and II of this book lay out that core model, going into specifics about what these different elements are and giving advice on how to put them into practice. Part III of the book focuses on case studies and debunking myths about compassion.
Overall, I found this book to be useful but padded. Similar content repeats without adding new insight. On a more personal level, this book did not having what I was hoping to get from it. While the premise of the book is that compassion and accountability are equally important, the focus is on teaching the value and practice of compassion. I was hoping for more of a focus on the accountability aspects. E.g., digging deeper into how to bring compassion and accountability together in the hard cases where they feel at odds.
An obvious point of comparison is Radical Candor by Kim Scott. I would say that Radical Candor is the better book, but that Compassionate Accountability's value/capability/responsibility model and the idea that conflict is a source of energy which can be used for either drama and creation are valuable and complementary tools.
Overall, this was a useful book, although, perhaps, one better skimmed than read thoroughly.
July 20, 2023
Every leader can think of times when things did not go well, when our best-laid plans did not achieve what we hoped for, when we and our teams felt frustration, failure, burnout. How do we make ourselves, and lead our teams to be, better? Compassionate Accountability is aimed at helping leaders become more conscious and thoughtful about how to use our own and our teams’ strengths to achieve the results we want.
Regier’s thesis is that treating ourselves and others with true compassion, helping each other struggle toward our goals, is the place to start. Not a one-size-fits-all approach, this practical book recognizes that different leaders have different challenges and that solutions need to be tailored to individual situations. The tools offered will help you tailor solutions.
Drawing on many years of experience working with leaders in a variety of businesses and organizations, Regier speaks directly to the challenges leaders face. He offers an overall philosophy, insight, and examples, as well as tools to assess your situation and chart a path forward. This book will help you face your toughest challenges, see your situation more clearly, hold yourself and your team accountable, and achieve the results you want with compassion instead of drama.
As a client of Regier’s firm, this approach and the tools provided were a game-changer for me and my team. I only wish we had had these insights and tools years before we found them. There are no empty promises in Compassionate Accountability; instead there are a firm belief that we can find solutions to our leadership challenges, practical tools to help us do it, and encouragement to dig in and do the work.
Regier’s thesis is that treating ourselves and others with true compassion, helping each other struggle toward our goals, is the place to start. Not a one-size-fits-all approach, this practical book recognizes that different leaders have different challenges and that solutions need to be tailored to individual situations. The tools offered will help you tailor solutions.
Drawing on many years of experience working with leaders in a variety of businesses and organizations, Regier speaks directly to the challenges leaders face. He offers an overall philosophy, insight, and examples, as well as tools to assess your situation and chart a path forward. This book will help you face your toughest challenges, see your situation more clearly, hold yourself and your team accountable, and achieve the results you want with compassion instead of drama.
As a client of Regier’s firm, this approach and the tools provided were a game-changer for me and my team. I only wish we had had these insights and tools years before we found them. There are no empty promises in Compassionate Accountability; instead there are a firm belief that we can find solutions to our leadership challenges, practical tools to help us do it, and encouragement to dig in and do the work.
August 11, 2023
I have just finished Nates Regier’s fourth book, which is on “Compassionate Accountability”.
Another valuable book with excellent food for thought and easy to understand hints for everyday application.
The structure of the book is good and helpful, with main points for each chapter, check lists, “what you can do”, a compassionate accountability assessment in the end, and several case studies that serve as good examples.
I am positively hooked by the picture of the three switches that show us, if we are tuned in on constructive interactions or whether we slide into unproductive behaviour. This is easy to understand and ready to use stuff. It shows that every single day we can make the choice to have those switches turned on and if we miss on that, we have got the opportunity to get back on track every minute.
Moreover, I clearly appreciate how Nate points out that compassionate accountability is a mindset, that can really make a difference not only in business, but in so many fields of use, such as politics, climate change or diversity and inclusion.
Finally, I love how Nate points out, that compassion is not only a “soft skill” but a capacity to change perspective and go or struggle alongside people, thus key not only for every leader, but for anyone who works with people.
Good job, Nate. I highly recommend!
Another valuable book with excellent food for thought and easy to understand hints for everyday application.
The structure of the book is good and helpful, with main points for each chapter, check lists, “what you can do”, a compassionate accountability assessment in the end, and several case studies that serve as good examples.
I am positively hooked by the picture of the three switches that show us, if we are tuned in on constructive interactions or whether we slide into unproductive behaviour. This is easy to understand and ready to use stuff. It shows that every single day we can make the choice to have those switches turned on and if we miss on that, we have got the opportunity to get back on track every minute.
Moreover, I clearly appreciate how Nate points out that compassionate accountability is a mindset, that can really make a difference not only in business, but in so many fields of use, such as politics, climate change or diversity and inclusion.
Finally, I love how Nate points out, that compassion is not only a “soft skill” but a capacity to change perspective and go or struggle alongside people, thus key not only for every leader, but for anyone who works with people.
Good job, Nate. I highly recommend!
July 14, 2023
"Compassionate Accountability" by Dr. Nate Regier is an exceptional book that offers a refreshing and insightful perspective on leadership. It presents a simple and powerful method for managing teams effectively by combining accountability with compassion.
Unlike traditional approaches, compassionate accountability fosters engagement, connection, and high performance within organizations. The book emphasizes the importance of leaders walking beside their employees, supporting them, and encouraging them to overcome barriers while striving for desired outcomes.
By adopting a compassionate mindset, leaders can build trust, harmony, and personal and team accountability. Dr. Regier's approach stands out among other leadership philosophies, especially in understanding millennials and Gen Zs.
The book includes practical case studies and provides step-by-step guidance to help leaders put the principles into practice. It emphasizes the importance of striking a balance between compassion and accountability to create a culture of trust and respect.
I wholeheartedly recommend this book for leaders who want to bring their teams together, promote trust, and support the well-being of the organization as a whole.
Unlike traditional approaches, compassionate accountability fosters engagement, connection, and high performance within organizations. The book emphasizes the importance of leaders walking beside their employees, supporting them, and encouraging them to overcome barriers while striving for desired outcomes.
By adopting a compassionate mindset, leaders can build trust, harmony, and personal and team accountability. Dr. Regier's approach stands out among other leadership philosophies, especially in understanding millennials and Gen Zs.
The book includes practical case studies and provides step-by-step guidance to help leaders put the principles into practice. It emphasizes the importance of striking a balance between compassion and accountability to create a culture of trust and respect.
I wholeheartedly recommend this book for leaders who want to bring their teams together, promote trust, and support the well-being of the organization as a whole.
July 13, 2023
If you're looking to find a competitive advantage for your company, Compassionate Accountability is definitely a solution. This read should also help you improve your results in the highly competitive labor market. I firmly believe that Compassionate Accountability is something that younger generations are not only looking for but demanding, from their employers. This book will tell you how to both do it and live it.
I've been following Dr. Regier for many years as he has refined and used his accumulated, professional knowledge about human interactions to bring about more effective and enjoyable workplaces. Dr. Regier is able to distill complicated human behavior...drama and conflict for example...down to simple, solution oriented advice...that REALLY works!
To elevate your business, I'd recommend reading not only this book, Compassionate Accountability, but also a previous book by Dr. Regier, Conflict without Casualties.
Garth Strand
Retired Credit Union CEO
I've been following Dr. Regier for many years as he has refined and used his accumulated, professional knowledge about human interactions to bring about more effective and enjoyable workplaces. Dr. Regier is able to distill complicated human behavior...drama and conflict for example...down to simple, solution oriented advice...that REALLY works!
To elevate your business, I'd recommend reading not only this book, Compassionate Accountability, but also a previous book by Dr. Regier, Conflict without Casualties.
Garth Strand
Retired Credit Union CEO
July 14, 2023
Clear, practical, Recommended for all leaders seeking new ways to evolve
Are you feeling drained by the constant burden of managing your team - practically and emotionally?
Are you asked to use more "empathy" rather than just focus on control and manage your team?
Interested in practicing compassion in a very the pragmatic way on the work-place?
These are the recurring issues that the Leaders I meet share with me.
If it is the same for you, then this book is for you!
A powerful and straightforward model, full of practical examples and data from the field, providing clear and timely answers to the most common doubts and questions about about an apparent strange pair: compassion & leadership. This book will make crystal clear that we do not have to choose between compassion and accountability. Because Compassion Accountability IS the skill to invest in for a true transformational and successful leadership.
Are you feeling drained by the constant burden of managing your team - practically and emotionally?
Are you asked to use more "empathy" rather than just focus on control and manage your team?
Interested in practicing compassion in a very the pragmatic way on the work-place?
These are the recurring issues that the Leaders I meet share with me.
If it is the same for you, then this book is for you!
A powerful and straightforward model, full of practical examples and data from the field, providing clear and timely answers to the most common doubts and questions about about an apparent strange pair: compassion & leadership. This book will make crystal clear that we do not have to choose between compassion and accountability. Because Compassion Accountability IS the skill to invest in for a true transformational and successful leadership.
July 13, 2023
This book is a game changer, both professionally and personally! If you’ve ever struggled with balancing caring and concern with accountability and accomplishment, this book provides practical, actionable steps you can take to practice compassion while achieving your goals. Compassionate Accountability provides a roadmap to changing the culture in your family, your team or your organization to one in which every person is seen as valuable, capable and responsible, resulting in healthy, authentic connections, greater work satisfaction, and the achievement of goals. It is filled with real life examples and case studies and even a full section on overcoming barriers to compassionate accountability. Author Nate Regier has also included a valuable tool for assessing compassionate accountability in yourself, your team or your organization. This will be a book that I return to often!
July 18, 2023
Follow this leader!
The work of leadership and business ownership can make us feel like Sisyphus, destined to push a boulder uphill. Dr. Nate has done the heavy lifting for us in this book and given us the lever of Compassionate Accountability. Always a pioneer in his field, he answers the how and the why of this game-changing model and mindset with elegance and incredible scholarship. He leads the way for us from a rich history of experience, with data, practical strategies, turnouts that make us flex our muscles while we read, case studies, and powerful insights from notable authors who are his friends and colleagues. Best of all he gives us a refreshing and expansive view from the top. This book is a friend you’ll keep and return to on your bookshelf.
Jeffrey and Laurie Carney, principals/strategists, CG Studio LLC
The work of leadership and business ownership can make us feel like Sisyphus, destined to push a boulder uphill. Dr. Nate has done the heavy lifting for us in this book and given us the lever of Compassionate Accountability. Always a pioneer in his field, he answers the how and the why of this game-changing model and mindset with elegance and incredible scholarship. He leads the way for us from a rich history of experience, with data, practical strategies, turnouts that make us flex our muscles while we read, case studies, and powerful insights from notable authors who are his friends and colleagues. Best of all he gives us a refreshing and expansive view from the top. This book is a friend you’ll keep and return to on your bookshelf.
Jeffrey and Laurie Carney, principals/strategists, CG Studio LLC
July 13, 2023
Wow, this was an amazing book to read. I enjoyed reading it very much, because it makes compassionate accountability very concrete. This book explains how a really difficult subject can be broken down in three simple components which can be mastered by very concrete behavioral changes. A great model which only takes a small step for a human to apply, but can result in one giant leap for mankind. Applying the theory makes the world better, at home, during work and for society as a whole. Now the difficult work starts, to apply the theory in practice. I am fully inspired and feel the responsibility to do so. In my view, this should be taught at school! Many thanks for writing this book.
July 12, 2023
Demonstrating how the strength of compassion and the equanimity of accountability combine to offer us a new step towards connecting with and creating pathways for connection between coworkers and staff, Dr. Regier has produced another immediately applicable approach that will define what leadership looks like in the years ahead. And, in true Next Element fashion, it is a fun read and it comes with pictures and an easy model backed by research to help us utilize this information effectively. "Don't take my word for it!" Get this book, turn your switches on and keep them up, and watch how your teams and communities transform themselves!
July 14, 2023
This book is a great reference and gives you actionable ways to improve in order to build connections with others. It also includes a self assessment so that you can understand where you are and where you can improve. I can see myself returning to this book often as I work on being more compassionate.
Two of the main points are: 1) Compassion and Accountability are complimentary. "Compassion means "to suffer or struggle with." Accountability is already embedded within compassion. Compassion requires accountability; they aren't separate." and 2) "Compassionate is the practices of demonstrating that people are valuable, capable and responsible in every interaction."
Two of the main points are: 1) Compassion and Accountability are complimentary. "Compassion means "to suffer or struggle with." Accountability is already embedded within compassion. Compassion requires accountability; they aren't separate." and 2) "Compassionate is the practices of demonstrating that people are valuable, capable and responsible in every interaction."
July 14, 2023
This book is a breath of fresh air for any leaders who are tired of trying to balance compassion with accountability in their work with clients or colleagues! In this practical and profound book, Dr. Nate Regier shows how these two essential ingredients are really two sides of the same coin, exercised best when we recognize our own and others’ intrinsic value, capability and responsibility. The main points and tools the book offers are an excellent resource for any context. If you are seeking clear and accessible guidelines and tools for healthy human relationships and communication, this is it!
July 17, 2023
This book should be required reading for every manager. The primary model of this book is simple: value, capability, responsibility. Applying these 3 principles ("keeping the switches on") enables leaders to bring out the best in employees while staying personally engaged (avoiding burnout). The book is full of real examples and experiences that make these concepts actionable. It also weaves in other research-based insights that reinforce the model, such as Growth Mindset (Carol Dweck). I recommend reading this book all the way to the end. Even if you're already sold on the value of Compassionate Accountability, I learned even more in Part IV: Overcoming Barriers to Compassion.
July 3, 2023
Compassionate Accountability by Nate Regier takes an in depth look at how compassion and accountability work hand-in-hand. Regier does a thorough job of presenting a solid case that shows the importance of compassion in the workplace. He is very clear that compassion doesn’t mean leaders don’t hold employees accountable.
The book is divided into four parts where you’ll learn the basics about compassionate accountability: the definition, the model, the implementation, and the barriers. There is also an assessment at the end so readers can see how well they are using compassionate accountability. The author has included many great examples of how it can work in any organization. Compassionate Accountability is easy to understand, makes sense, and clearly shows compassion and accountability are not at odds with each other.
The book is divided into four parts where you’ll learn the basics about compassionate accountability: the definition, the model, the implementation, and the barriers. There is also an assessment at the end so readers can see how well they are using compassionate accountability. The author has included many great examples of how it can work in any organization. Compassionate Accountability is easy to understand, makes sense, and clearly shows compassion and accountability are not at odds with each other.
July 13, 2023
"Compassionate Accountability" - are two words that would not always fit when it comes to leadership. However, Nate Regier makes an excellent case for their intersection and that accountability is a major element of compassion- of kindness and of humility. As with his other books "Conflict Without Casualties" and "Seeing People Through" Nate demonstrates his extensive experience and understanding of leadership and the importance of building organizational cultures that can thrive in the face of the challenges workplaces regularly face.
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August 10, 2023In this outstanding leadership publication, Nate guides takes us into the field of human connectivity anchored in human emotions, compassion and vulnerability. In spite of the importance of the Compassionate Accountability skills as an important adjunct to effective communication and influence, no such lessons are provided in anywhere in our education system. In this book, we have a comprehensive and inspirational guide to engaging and leading stakeholders in conversations to get the desired results.
January 1, 2025
I really enjoyed this. Great tips to form a compassionate mindset when in a management role. I liked the distinction that compassion =/= allowing employees to walk over you, but caring enough to struggle just as much as them when it comes to their professional growth. The author also name dropped a bunch of other self improvement books by other experts with a similar mindset. I'll definitely be checking them out!
July 11, 2023
In Compassionate Accountability, Nate Regier shows that while accountability is critical for execution, it doesn't need to hurt relationships. On the contrary, it can deepen them. I found this book to be a treasure trove of practical strategies and structures for cultivating teams and organizations that are both humane and high performing.
May 5, 2024
While the concepts are good and the advice is practical, there are spaces and commentary that actually challenge compassion. Telling adults who have experienced extreme trauma that no one but them is responsible for their emotions, can be jarring. Many folks in leadership have arrived there in spite of trauma. Building in some commentary on that topic would create more inclusion.
June 29, 2023
Really enjoyed...I read it at a perfect time where I really needed to put what I was observing with an employee into words, and compassionate accountability (or lack there of) was exactly what I was describing!
July 23, 2023
Compassionate Accountability is a leader's treasure chest! I work in HR and facilitate leadership classes for upcoming leaders, this book has given me a framework for leadership development and a healthy work culture.
Kellie
Kellie
May 9, 2024
Great book to help leaders and managers provide their best selves and to draw out the best in others. I wish there had been a few more case studies with specific examples; most were reflections after the fact and didn't show the transformation taking place.
July 20, 2023
Compassionate Accountability is for everyone! I work in customer service and found the Mindset Switches so helpful in my daily interactions.
July 21, 2023
This book will be a great reference as I start my business career. It gives actionable steps and guides you all the way to better connections while getting lasting results! Thanks Nate!
-Maggie
-Maggie
March 12, 2024
Read as part of a USD 373 administration book study and leadership curriculum in 23-24 school year.
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