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Smart Talk: The Public Speaker's Guide to Success in Every Situation
Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if...
...you were better at persuading others and negotiating for what you want.
...you were more fluent at introducing yourself, making conversation, and following up.
...you were better at delivering feedback, receiving criticism, and using positive language.
...you were perceived as more diplomatic and charismatic. Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is no ordinary book— it's the Swiss Army Knife of communication—a comprehensive set of tools to build strong relationships and avoid communication breakdowns. With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
...you were better at persuading others and negotiating for what you want.
...you were more fluent at introducing yourself, making conversation, and following up.
...you were better at delivering feedback, receiving criticism, and using positive language.
...you were perceived as more diplomatic and charismatic. Smart Talk applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Smart Talk is no ordinary book— it's the Swiss Army Knife of communication—a comprehensive set of tools to build strong relationships and avoid communication breakdowns. With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
288 pages, Paperback
Published January 22, 2013
About the author
Lisa B. Marshall
9 books21 followersPassionate. Authentic. Practical. Interactive. Fun. Expert.
Most people know me as the host of The Public Speaker podcast which has earned over 15 million downloads since debuting in 2008. The show has remained an iTunes top 3 podcast in the careers category for over three years and was nominated as a top five podcast in 2009 and 2010. The podcast remains in the top 25 career category. I am also host of the Smart Talk podcast.
However, working together with organizations and individuals is what I love most (and is what pays the bills). I love creating incredible transformations - personal, professional and financial - through developing and enhancing communication. For example, I've helped organizations build stronger teams, manage conflict, create stronger, more effective messages, and deliver better presentations. In addition, I've coached many senior leaders one-on-one to develop stronger executive communication skills.
My Clients include Johns Hopkins Medicine, Harvard University, NY Academy of Science, Memorial Sloan-Kettering Cancer Center, University of Pennsylvania, Genentech, and Roche among many others. I hold masters with duel degrees in interpersonal/intercultural communication and organizational communication.
My work has been featured in diverse media from CBS Money Watch, to Ragan.com, to Chicago Tribune to Woman's Day, to Cosmopolitan.
Finally, at home I like to sing with gusto, talk in Spanish, swim, take pictures, and spend time with my husband, kids, and extended family!
Most people know me as the host of The Public Speaker podcast which has earned over 15 million downloads since debuting in 2008. The show has remained an iTunes top 3 podcast in the careers category for over three years and was nominated as a top five podcast in 2009 and 2010. The podcast remains in the top 25 career category. I am also host of the Smart Talk podcast.
However, working together with organizations and individuals is what I love most (and is what pays the bills). I love creating incredible transformations - personal, professional and financial - through developing and enhancing communication. For example, I've helped organizations build stronger teams, manage conflict, create stronger, more effective messages, and deliver better presentations. In addition, I've coached many senior leaders one-on-one to develop stronger executive communication skills.
My Clients include Johns Hopkins Medicine, Harvard University, NY Academy of Science, Memorial Sloan-Kettering Cancer Center, University of Pennsylvania, Genentech, and Roche among many others. I hold masters with duel degrees in interpersonal/intercultural communication and organizational communication.
My work has been featured in diverse media from CBS Money Watch, to Ragan.com, to Chicago Tribune to Woman's Day, to Cosmopolitan.
Finally, at home I like to sing with gusto, talk in Spanish, swim, take pictures, and spend time with my husband, kids, and extended family!
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