This is more a book to dip in and out of, rather than read cover to cover-and I should have read it with a notepad, as there are definitely nuggets of wisdom (for social workers and non social workers alike) that are worth jotting down. Some of the life stories are very compelling, but I have to say that in the majority, I was more interested when the narrators talked about examples of clients stories that had touched them or somehow changed their perspective, rather than the social workers own life stories, which perhaps says more about me than the book, but could also indicate that the SWs life stories weren't as compelling as the clients'. The book definitely feels dated (pub. 2002), as I suppose to have fuller life stories, the author chose older people, but that means that a lot of the interviewees started work in the '70s and '80s. An updated version for the 21st century would be very interesting. All in all, a thought-provoking and touching read, although in need of an edit.