- 相手の言っていることから、その奥に潜む思いを想像して話す - 客観的に考える方法 ①話を深くする 1. 自分の意見と真逆の意見も調べる 2. 統計データを調べる ② 身近な言葉の微妙な違いに意識的なる ③ 成り立ちを知る - Don't get carried away by heuristics, know that "fact" and "opinion" are two different things– know what the other person wants to hear - 相手が言いたいこと・自分から何を求めているのかを考えながら聞く - 聞く時:オウム返し(ゴール・今の状況の確認)→考えてることを聞く→穴を埋めて必要ないものはeliminateする - 質問力: ①過去に行った行動 1) その時どのような状況だったか 2) その状況を受けて具体的に何をしたか 3) 行動の結果、どのような変化が起きたか ②仮定の状況判断(もし〜だったら)
The book at the beginning was very convincing. That we were social beings, and social skills are molded by knowing the strategies of how to communicate, and polished through practice. One thing I realized is that I must have sounded very selfish at times when I conveyed my opinions without a filter. It's hard to determine what is good to say or bad, but this book made me realize that I can be someone who is can be comfortable in my own skin and "approves validation" (承認要求を待たす側になる), rather than acting solely on seeking validation from others.
In the book there as 7 golden rules to being a smart person before you speak and one of them is that "one who can control their desire for approval can be a great communicator" meaning that one who can control themselves put their emotions aside and think logically can be a great communicator who can always get the upper hand in communications and aspects beyond communications. In the book, Yuya gives a reader tips to be a better communicator centralizing the 7 golden rules he shares. In the book, Yuya points out the difference between knowledge and intelligence multiple times and explains how these two things that might seem similar create a difference between a good communicator and a great one. This book gives readers tips to be a better communicate and at the same time also shares if you're a great communicator at this moment.