Managing Beyond the Quick Fix: A Completely Integrated Program for Creating and Maintaining Organizational Success (The Jossey-Bass management series) by Ralph H. Kilmann (26-Oct-1991) Paperback

by Ralph H. Kilmann

Drawing from his experience working with such organizations as AT&T, Ford, General Electric, and Xerox, Ralph H. Kilmann provides guidelines for promoting lasting and positive change by identifying and showing how to effectively manage the five essential elements of organizational success--organizational culture, management skills, team building, strategy structure, and the reward system. Demonstrates how this approach can help organizations move beyond quick fix solutions and ensure long-term success.

Paperback

First published March 7, 1989

About the author

Ralph H. Kilmann, Ph.D., is CEO of Kilmann Diagnostics (KD) in Newport Coast, California. In this capacity, he has created all of KD’s recorded online courses and assessment tools on conflict management, change management, expanding consciousness, and quantum transformation. Ralph’s online products are used by such high-profile organizations as Amazon, Bank of America, DuPont, Exxon Mobil, FedEx, GE, Google, Harvard University, JP Morgan Chase, Microsoft, NASA, Siemens, Twitter, the U.S. Army, and the World Health Organization.

Ralph earned both his B.S. in graphic arts management and M.S. in industrial administration from Carnegie Mellon University in 1970, and a Ph.D. degree in the behavioral sciences in management and social systems design from the University of California, Los Angeles, in 1972. After Ralph left UCLA, he immediately began his professional career as an Assistant Professor at the Katz School of Business, University of Pittsburgh. In 1991, the faculty awarded him the George H. Love Professorship of Organization and Management, which he held until 2002, when he relinquished his tenured faculty position. Instead of staying in Pittsburgh, Ralph moved to the West Coast, since he wanted to fulfill his California Dream, which led to the creation of Kilmann Diagnostics.

Ralph is an internationally recognized authority on systems change. He has consulted for numerous corporations throughout the United States and Europe, including AT&T, IBM, Ford, General Electric, Lockheed, Olivetti, Philips, TRW, Wolseley, and Xerox. He has also consulted for numerous healthcare, financial, and government organizations, including the U.S. Bureau of the Census and the Office of the U.S. President.

Ralph has published more than twenty books and one hundred articles. He recently completed his LEGACY BOOK, which integrates everything he has created during the past five decades of his professional life, Creating a Quantum Organization: The Whys & Hows of Implementing Eight Tracks to Long-Term Success. Ralph is also the coauthor of more than ten assessment tools, including the Thomas-Kilmann Conflict Mode Instrument (TKI).