Introduction Foundations - Insights from Previous Work Benefits Realization Capability Insights into Current Adoption of Benefits-driven Approaches Succeeding with Benefits Realization The Challenges of Benefits Realization Benefits Realization from the IT Portfolio Building the Capability Big Picture - the Framework Evolved Through the Research Practices in Practice - New Making a Difference - First Steps in a Change Programme Lessons Learned - Reflections on Research Methods Looking Ahead - Implications and Opportunities