Chronicles of a Quality Detective

by Gondhalekar, Payal Sheth

"Dr.Gondhalekar's innovative technique of Differential Diagnosis and its application in quickly solving challenging quality problems makes for fascinating reading. The eight cases presented in the book read like detective stories with Dr. G as the modern day 'gemba' Sherlock Holmes accompanied by his student protégée and co-author Payal Sheth. As Masaaki Imai, the founder chairman of the Kaizen Institute aptly puts it, the book is '..thrilling, amusing, entertaining and most of all informative'."

PB

First published January 1, 2005