HBR-ის გზამკვლევი გუნდის მართვაში

by Mary Shapiro, Salome Benidze (Translator)

მსგავსი შემთხვევა, ალბათ, თქვენც გქონიათ - შეხვედრას ესწრებით და საკუთარ თავს ეწუწუნებით: "ამ გუნდს გადაწყვეტილების მისაღებად მთელი საუკუნე რატომ სჭირდება?" თუმცა, როგორც ლიდერს, არსებული ვითარების უკეთესობისკენ შეცვლა შეგიძლიათ. თქვენზეა დამოკიდებული, რამდენად ნაყოფიერად იმუშავებენ გუნდის წევრები და როგორ შედეგს მიაღწევენ.

გუნდურობის ექსპერტ მერი შაპიროს "HBR-ის გზამკვლევი გუნდის მართვაში" დაგეხმარებათ კონცეტრირდეთ, ერთი შეხედვით, შეუმჩნეველ დეტალებსა და ადამიანებზე და აირიდოთ ის საფრთხეები, რომლებიც წარსულში გამოგიცდიათ. პრაქტიკული სავარჯიშოებით, გუნდური დისკუსიის კონკრეტული სტრუქტურითა და თანმიმდევრული რჩევებით, სახელმძღვანელო დაგეხმარებათ:
* სწორად შეარჩიოთ გუნდის წევრები
* დაისახოთ მკაფიო და გონივრული მიზნები
* იყოთ გახსნილი თანამშრომლობისა და გამოცდილების გაზიარებისთვის
* ხელი შეუწყოთ ადამიანებს, იგრძნონ პასუხისმგებლობა
* ამოიცნოთ და გამოასწოროთ არასწორი ქმედება
* გუნდში შეინარჩუნოთ მოტივაცია და მიზანი.

მერი შაპირო 20 წელზე მეტია, კონსულტანტად და პრაქტიკოს ტრენერად მუშაობს. იგი სიმონსის კოლეჯის კეიგენ თრასთის სახელობის პროფესორი ლიდერობის განვითარებაში და სიმონსის მენეჯმენტის სკოლის პრაქტიკის პროფესორია.

Genres: Leadership, Business, Management, Nonfiction, Professional Development

176 pages, Paperback

First published June 16, 2015

Reviews

[Geørge · Rating 3 out of 5]

საკმაოდ საინტერესო მაგალითებია მოყვანილი, რომელიც დამწყები მენეჯერებისთვის გამოცდილების კარგი გაზიარება იქნება. ეს ის იშვიათი შემთხვევაა, რომ უცხოური მაგალითების უმრავლესობა რელევანტურია ჩვენი ახლანდელი გამოწვევებისთვის და შეიძლება იქიდან სწავლა.

პრობლემა რაც აქვს ამ კატეგორიის წიგნებს, მათ შორის ამ გზამკვლევსაც, ხშირია აშკარა ჭეშმარიტების მტკიცება (და ამაზე დროის დაკარგვა) და ზოგადი ინფორმაცია, თუ რა კარგია ჰარმონიული ურთიერთობა ნებისმიერი ტიპის გუნდში. ასეთ დროს ყოველთვის ვფიქრობ, რომ დამატებითი რესურსები, ინფორმაციაც უნდა მოჰყვებოდეს, რომ გზამკვლევიდან სწორად გადახვიდე უფრო სიღრმისეულ, კვლევებითა და სამეცნიერო ფაქტებით გაჯერებულ წყაროებზე.

[Nidal Khaznadar · Rating 3 out of 5]

Each member's skills, knowledge, and work style will add to the pool of valuable team resources.

[Lukasz · Rating 5 out of 5]

Myślę, że to dotychczas najlepsza pozycja z serii HBR na którą natrafiłem. Znalazłem w niej naprawdę sporo wskazówek na temat rozwoju pracy zespołowej. Książkę przesłuchałem w formie audiobooka, ale razem z audiobookiem przy zakupie uzyskałem link do bardzo pomocnego dokumentu PDF. W ów dokumencie można znaleźć podsumowanie wielu technik, narzędzi o których jest mowa w książce.
Przytoczę kilka koncepcji zawartych w książce. Jedną z podstawowych rzeczy jest określenie mocnych stron oraz kompetencji każdego członka zespołu zarówno tych "twardych" jak i "miękkich" kompetencji.
Ważne jest zrozumienie tego jakie typy osobowości występują w zespole. Tu można wykorzystać wiele różnych metod, na przykład Myers-Briggs, Big Five, DISC etc. Świadomość zespołu na temat różnych typów osobowościowych występujących w zespole pomaga członkom zespołu w radzeniu sobie z nieporozumieniami wynikającymi z różnic osobowościowych jak i również wykorzystanie pełnego potencjału zespołu. Im większe zróżnicowanie zespołu tym lepiej. Jednak to zróżnicowanie musi być w odpowiedni sposób kierowane.
Bardzo ciekawym zagadnieniem poruszonym w książce jest ustalanie zasad działania zespołu wspólnie przez cały zespół oraz stałe ulepszanie pracy zespołu polegające na ciągłym monitorowaniu tego jak przebiega praca zespołu, jak wspólnie ustalone zasady są przez wszystkich dotrzymywane itd. Zasady działania zespołu mogą ulegać zmianom i dobrze jest aby w czynny sposób na nowo motywować zespół do samorefleksji oraz formułowania nowych zasad, likwidacji starych jeśli nie są już aktualne.
Pozycje HBR na pewno są warte polecenia.

[Scott Wozniak · Rating 3 out of 5]

This is a decent summary of the elements of team leadership, from getting diverse skills to setting shared standards to debriefing well.

The writing is very formal, but not overly complicated.

It's best and worst quality is that it's brief. You can read it quickly, but it doesn't have lots of specifics on each element. It's like reading an executive summary of the big ideas on team leadership.

[Nattwee Kosathi · Rating 5 out of 5]

Help me a lot on being a project manager

I like that each chapter is short and to the point. I read and applied the knowledge 1 chapter a day and experienced the improvement in my team everyday.

[Trevor · Rating 4 out of 5]

Good, concise overview of strategies for managing teams. Some of the advice is really more suited to a "problem" team rather than an average well-running team, but most of the book is applicable to all managers.

[Andrii · Rating 2 out of 5]

It feels like I was told obvious stuff. Sometimes this is what you need to reshuffle your existing knowledge into a pile of solid bricks. Not this time. Perhaps it aims a very broad audience and I didn’t feel myself to be part of it.

[Brian Ludwig · Rating 4 out of 5]

Well organized and practical, this is a book that I would read again. Listened as an audiobook the first time, for the 2nd time I would get a physical copy for visuals, note taking, and moving around the book.

[Matthew Mechtly · Rating 3 out of 5]

A lot of this is pretty vanilla and obvious, though there are some useful tools I hadn't heard of before.

Still, I think a lot of this advice would work much better for some work cultures than others.

[James · Rating 4 out of 5]

Good common sense approach. Recommend if you're looking to breeze through something useful when managing teams but not necessarily groundbreaking.

[Colin Ellis · Rating 4 out of 5]

Some good practical tips here for those starting out on their team management journey.

[Danny Nguyen · Rating 5 out of 5]

Awesome read

Awesome read and highly recommended. Very well written book about management and leadership. I like the simplicity in how the book is written.

[Nicolás Díaz]

Some good tips on defining norms, inviting dissent, and creating accountability in teams. I wish the advice based on research was more explicit about what it was citing, though.

[Eric Li · Rating 3 out of 5]

Implementing all the tips and tricks literally will make you look like Micheal in The Office. But there are a couple of good advises.

[Matt Allen · Rating 4 out of 5]

This was helpful in growing my team and helping to cover a few blindspots that I've discovered in my leadership.

[Arun Narayanaswamy · Rating 2 out of 5]

A good (but not great) book on managing your team. Covers basic aspects of leadership, culture and feedback in the team.
Not a hbr quality work for sure.

[Caroline · Rating 4 out of 5]

Helpful foundation for how to lead teams in terms of process and tasks, internally and externally.

[Juan Castro · Rating 2 out of 5]

-A common mistake is to recruit team members who think the alike. Lack of diversity hurts the team. Diversity in way of thinking, work styles, skills and experience is key.
-Goals: task goals (what needs to be done), process goals (How the work is done) and specific roles must be well defined from the beginning. This facilitates decision making process. Too much flexibility can hurt the team.
** 1. What actions need to be taken to achieve these goals?
** 2. What are the deadlines for each step?
** 3. How will progress be measured along the way?
-Define clear rules of conduct for everyone. Define what is acceptable and what is NOT. Hold everyone accountable. Give people recognition for good work.
-Resolve conflict constructively. Reframe the conflict to focus on a solution.
-Build a team identity and reputation. Work on outside of the team’s relationships.
-When the project is over, spend some time in a debrief and review. What went well, what didn’t and why. LEARN.

[DoDo · Rating 2 out of 5]

เล่มนี้เห็นแปลไทยออกมา ค่อนข้างเหมาะกับสาย project manager หรือคนที่ทำหน้าที่ประสานงาน
ส่วนตัวมองว่าเนื้อหาดีแต่ปรับใช้ยาก ด้วยบริบทวัฒนธรรมในองค์กรต่างๆ

ส่วนทีชอบ
-การประเมินรูปแบบการทำงานของคนประเภทต่างๆ เช่น คนที่ชอบถามมากๆในที่ประชุมจนคนอื่นอาจจะรู้สึกขัดใจบ้าง ความจริงแล้วอาจจะเป็นบุคคลประเภทชอบเก็บรายละเอียด
-การฟีดแบค การให้คะแนนกระบวนการทำงานของทีม มีการประเมินโดยให้สมาชิกให้คะแนน ว่าตัวเองพอใจด้านใด หรือไม่พอใจอะไรบ้าง แล้วนำข้อติชมมาปรึกษาหารือร่วมกัน ออกแนว workshop หน่อยๆ
-การประเมินทีม การสร้างกฎกติกา การตกลงสร้างเป้าหมายร่วมกัน การกระจายเวลาในการพูด ตย.เช่นในทีมที่คนชอบพูดแทรกก็กำหนดไว้เลยว่าแต่ละคนสามารถพูดขัดได้คนละกี่ครั้ง

ส่วนที่ไม่ชอบ
-เนื้อหาค่อนข้างเก่า โทนอารมณ์เลคเชอร์เรียนมากๆ ส่วนใหญ่เป็นเรื่องค่อนข้างทั่วไปอยู่แล้ว
-ด้วยความต่างวัฒนธรรมอาจจะเอาไปปรับใช้ไม่ได้ พูดง่ายแต่ปฎิบัติจริงอาจจะก่อหายนะได้(?) เช่น เน้นเอาคนความคิดแตกต่างกันเข้ามาในกลุ่ม หรือบางคนที่ทำงานร่วมกับคนอื่นไม่ได้แต่มีความสามารถถือว่าจัดเป็นผู้เชี่ยวชาญ ให้ทำงานคนเดียวก่อนที่เอางานมารวมกับกลุ่มเลยคิดว่าการกระจายงานในหนังสือเล่มนี้ค่อนข้างจะแปลกๆอยู่ และการจัดการกับคนในทีมในหนังสือนี้ค่อนข้างเหมือนว่าคนนำทีมมีอำนาจเบ็ดเสร็จในทีม ซึ่งมาเทียบกับชีวิตจริงบางทีก็จะแบบ...น่าจะโดนหยุมหัวก่อน


ภาพรวมคือก็ดี อ่านแล้วง่วงหน่อยแต่ก็พอไหว อ่านเอาทฤษฎีได้แต่ปฎิบัติขอละเว้นไว้ในฐานที่เข้าใจ อ่านไปแล้วก็รู้สึกว่าทำงานเป็นทีมนี่เหนื่อยแท้ หรือว่าจริงๆแล้วสันติจะไม่ใช่ทางออก555

[Scott · Rating 4 out of 5]

Concise and very helpful, although not quite as inspirational as Better Business Writing, Managing Stress at Work, or Getting the Right Work Done from the same series. It's missing depth, however as a jumping off point - or "recentering" read on how to lead teams (be they departments, projects, or client teams) this has a lot to offer.

[Eric · Rating 3 out of 5]

Good read for people without experience yet

Good content for people who don't have experience leading teams yet. I wish it had more focus on skills and techniques for people who have background already and are looking to grow and get better.

[Alexander Svanevik · Rating 4 out of 5]

Better than expected! Practical advice on leadership that you can bring to the office the next day. Sometimes a bit too American in its style (more top-down thinking rather than consensus-driven thinking).

[Daniel Dawson · Rating 5 out of 5]

Terrific book on teamwork. Read this and The Five Dysfunctions (Lencioni) and you'll be ready to lead any team.

[Dwight Walker]

Useful guide for leading teams if I become team leader.