Why are controversies about such issues as abortion, welfare, persistent poverty, and environmental destruction so intractable? As anyone who has ever engaged in or tried to settle an argument on highly charged issues knows, facts rarely persuade in such situations. This innovative approach to intractable policy controversies shows how "reframing" the issues can succeed where simply appealing to facts often fails.
In Frame Reflection , two of his country's leading organizational theorists and policy analysts show how disputes that in abstract debate or negotiation seem insoluble can sometimes be resolved pragmatically by those who actually have to design and implement the specific programs. The authors illustrate their theory through a detailed examination of three specific the evolution of early retirement programs in Germany; a statewide project for the homeless in Massachusetts; and the development of Project Athena, a large-scale experiment in the use of computers in undergraduate education at MIT.
Policy stalemates are inevitable. Yet we know that people sometimes do change their minds, even in situations that at first appeared hopeless. How that happens is the subject of this pathbreaking book.
While the focus was on social policy, the focus on frame reflection was applicable for anyone who needs to construct and analyze how frames influence the interpretation and interaction individuals have with one another. Whether making decisions or taking actions this frame reflection is a helpful tool.
Best quote: "...we must become aware of our frames, which is to say that we must construct them, either from the texts of debates and speeches or from the decisions, laws, regulations, and routines that make up policy practice. But frame construction is difficult, for both practical and theoretical reasons" (p. 34).
This book started out with a lot of good information related to policy controversy and intractability, but I didn't find the three case studies to be too helpful for my current line of study. The last chapters were somewhat confusing concerned the teaching of public policy and a wrap up of their beliefs about the best way to resolve policy conflict.