Information is power. This is a step-by-step guide to the basic elements of a volunteer recordkeeping system that provides ready access to all the facts about a program's volunteers and facilitates meaningful reports on volunteer accomplishments. Includes application forms, volunteer fact files, assignment logs, time and activity reports. Lots of sample forms and ideas for documenting hard-to-track activities. There is also a chapter on whether and how to computerize -- but an organized paper system comes first