This book teaches labor union job stewards, who are brand new in the job to the most experienced Union Presidents, how to handle and win the vast majority of their grievances and arbitration cases. Use the lifelong experience of Mr.Lewis to enhance your efforts and allow you to be more successful. No other book goes into more in-depth detail of grievances in such an easy to understand format. This book is one everyone involved in organized labor will truly benefit from and enjoy reading.
This book is fantastic at teaching new labor union stewards how to handle grievances in the proper way and win. It’s not a very long book at all, but it gives you great information and Mr.Lewis’ sense of humor makes the book actually fun to read. I highly recommend this book even if you just want to learn how to win arguments better!