DISRUPTION MANAGEMENT: FRAMEWORK, MODELS, AND APPLICATIONS

by Gang Yu, Xiangtong Qi, Yu Gang

This pioneering book addresses the latest research findings and application results on disruption management, which is the study of how to dynamically recover a predetermined operational plan when various disruptions prevent the original plan from being executed smoothly. A disruption management system will help decision-makers respond to disruptive events in real time so that the cost incurred by the disruption is reduced to a minimum. The impact of such systems is significant. For example, each year the disruption management system for US airlines generates savings of tens of millions of dollars.

312 pages, Hardcover

First published October 25, 2004