How to Change the World: Change Management 3.0

by Jurgen Appelo

How do I deal with my crappy organization? I like my work but I don’t like what our management is doing. How do I deal with it? Well, that’s easy. You have three

1. Ignore it. Changing organizations is hard work. If you don’t have the stamina to learn how to be a good change agent, then stop complaining about what’s bad. Accept that the organization is what it is, and enjoy the good parts of your work.

2. Quit your job. The only reason there are bad organizations is that people don’t quit their jobs. Do the world a favor and find a better place to work. Help bad organizations out of their misery by not working for them.

3. Learn about change management. Most people are terrible at influencing other people and changing organizations. But, if you’re serious about it, you can learn how to be a more effective change agent.

It’s take it, leave it, or change it...

This book is for those who choose option 3.

Genres: Management, Business, Leadership, Nonfiction, Cultural, Buisness, Personal Development

87 pages, ebook

First published March 23, 2012

About the author

Rethinking governance for the one-person business in the age of intelligent machines.

Jurgen Appelo doesn't just connect the dots between human leadership and artificial intelligence — he questions whether the dots were in the right place to begin with.

As an author, speaker, and organizational strategist, Jurgen helps leaders navigate the AI transformation of their organizations — and their own roles within them. His work sits at the intersection of human leadership and machine intelligence, where the governance questions are hardest and the strategic stakes are highest.

He is the author of several books on leadership and organizational transformation, including Management 3.0, Managing for Happiness, and Human Robot Agent, his latest work on AI-powered leadership and algorithmic management. He also writes a Substack publication on the future of leadership for the AI age, read by executives and independent operators worldwide.

Inc.com recognized Jurgen as a Top 50 Leadership Expert and Top 100 Leadership Speaker. As founder of The unFIX Company, and previously of Management 3.0, he has spent his career redrawing the boundaries between human ingenuity and artificial intelligence, organizational stability and relentless innovation.

Reviews

[Alessandro]

Este livro infelizmente só possui uma boa introdução. Ao longo do texto fica claro que se trata de um livro escrito por um técnico de TI, entusiasta dos métodos ágeis e do movimento Lean, e além disso, consultor.

Os objetivos do autor com este livro foram: (i) divulgar o movimento Stoods, o (ii) o Agile Lean Europe e (iii) o curso de gestão 3.0 ministrado por ele. Isto fica claro em afirmações como: “ … eu quero aplicar o método Mojito para mudar a gestão de mudanças. Eu posso ajudar você a vencer a resistência às mudanças, e a misturar as coisas um pouquinho …” , dentre outras.

O autor critica muito dos livros disponíveis sobre o assunto como: Switch How to Change Things When Change Is Hard, Fearless Change Patterns for Introducing New Ideas, Leading Change d Influencer The Power to Change Anything, etc., por não terem profundidade e por isto cria uma expectativa que não é correspondida.

O metamodelo de mudança descrito é baseado no PDCA (Plan-Do-Check-Act), no Modelo ADKAR, na Curva de Adoção e no Modelo dos cincos I's (Informação, Identidade, Incentivos, Infraestrutura e Instituições).

Nenhum dos modelos é descrito em profundidade tão pouco é acompanhando de exemplos, também não há uma única justificativa que apresente o(s) motivo(s) da escolha de cada modelo em detrimentos à outros existes ou a(s) razão(ões) destes serem melhores para o modelo de gestão 3.0.

Nenhum dos modelos é descrito em profundidade tão pouco acompanhando de exemplo, também não há uma única justificativa que apresente o(s) motivo(s) da escolha de cada modelo em detrimentos à outros existes ou a(s) razão(ões) destes serem melhores para o modelo de gestão de mudanças 3.0. Ao longo do texto surgem algumas figuras que não são explicadas, algumas inclusive repetidas.

Além disso, o livro possui várias citações aos livros: Thinking in Systems e Management 3.0 Leading Agile Developers Developing Agile Leaders o que supõe que são estes os livros que devem ser lidos para entender o modelo de gestão de mudanças 3.0.

Este livro pode ser resumido na TED do Simon Sinek: “How great leaders inspire action” (http://goo.gl/744fv). Se você está interessado em iniciar um processo de mudança comece lendo o livro do Simon Sinek: Start with Why How Great Leaders Inspire Everyone to Take Action ou com a sua TED.

[Nastya Khyzhniak · Rating 4 out of 5]

Some of the pages and citation are worth printing out in the form of posters to just hang them around working spaces. While reading I stopped several times to take a note of a particular phrase or a citation and share it with my friends later. And yes, most of the people reviewing this book are quite right: it doesn't offer you an easy 3-step revolutionary way to change your organization, but it summarizes quite accurately the largest and the most useful practices you need to know and apply to be a change agent. Worth reading!

[Robson Castilho · Rating 3 out of 5]

This book aggregates some known techniques (PDCA, ADKAR, Innovation Adoption Curve and 4 I's) into a "Change Management Super Model", aimed to provide help in changing an organization to a management model more consistent with the present.
Quick and funny reading, serving as a short reference guide to those practices. But if you want more detailed information about the subject, this book may seem too short and incomplete.

[Dennis · Rating 3 out of 5]

It started quite promising, but after a couple of pages I realized it was more of a reiteration of a few previously existing frameworks or models. Nothing new, but a nice, quick read. It's no waste of time to read about these models from another perspective, especially with Jurgen's brief and sometimes quite humorous style.

[Justinas Lapienis · Rating 4 out of 5]

A neat booklet with some easy-to-understand general ideas on change management. No silver bullets, just a structure to plan, execute, and iterate the change management. Convenient handbook to have a look in any stage of the change implementation cycle.

[Bjoern Rochel · Rating 4 out of 5]

Mostly a reference book. But I guess that's ok for a book with ~ 90 pages. I really like Jürgens humorous writing style and his attitude towards change models (combining and adapting existing models into something greater). I will definitely spend more time learning about PDCA, ADKAR and 5Is et al.

[Alejandro · Rating 5 out of 5]

Excellent book! Full of references to additional material for change agents that need to advance on those topics.

[Miguel Ocaña · Rating 4 out of 5]

Aunque corto, contiene información resumida sobre puntos clave y cómo empezar a aprender sobre ellos. Resulta motivador.

[Miguel Angel · Rating 5 out of 5]

Enfoque para el cambio del mundo mundial !!

El libro plantea varios métodos y elementos a tener en cuenta para los procesos de transformaciones organizacionales, aplicables desde el nivel particular y proyectado a la generalidad utilizando otros esquemas...

De fácil lectura, hace mucho sentido con AGILE y otros movimientos que se están dando en torno a estos conceptos, como LEAN CHANGE MANAGEMENT, por ejemplo... Recomendado !! 😎👍👍

[Carolina Coppola · Rating 4 out of 5]

4 enfoques y mucho aprendizaje

Me gustó mucho el libro, por los 4 enfoque que
propone para abordar el cambio en una organizacion.
Los 4 enfoques se pueden implementar tanto en empresas grandes como pequeñas.
Además me gustó mucho los ejemplos y la forma en que el autor cuenta sus experiencias.
Es un libro súper ameno para leer y aprender.

[Milena De La Paz · Rating 3 out of 5]

Tiene tips interesantes en la gestión del cambio, nada realmente innovador, es una guía práctica y sencilla sobre la gestión del mismo, difiero un poco en la posición que los reactivos al cambio simplemente se deben dejar a un lado que en algún momento se sumarán, yo creo que con persuasión y resultados efectivos, estos perfiles se pueden convertir en nuestros mayores embajadores del cambio.

[Javier Castillo Suazo · Rating 4 out of 5]

This booklet is a a good source of inspiration if you want to lead a change. For sure you maybe already know this techniques. So, also is a good reminder of some tools and resources for change management.

[Katie McDonald · Rating 4 out of 5]

making change

While this quick read won’t help you totally change the works, it will help you mentally prepare to make change. The concepts and thoughts aren’t complicated, which is what I appreciated.

[Hrishikesh Karekar · Rating 4 out of 5]

A refreshing short read. Good for change agents covering some key aspects relevant for any kind of transformation

[Henri Hämäläinen · Rating 4 out of 5]

Good book, that gathers the most important ideas of change management. It doesn't go the details, but I guess that was the intention also.

[André Bernardino · Rating 4 out of 5]

Bom livro. Recomendo fortemente a gestores e lideres que o leiam

Bom livro. Recomendo fortemente a gestores e lideres que o leiam. É um bom guia para líderes e gestores ágeis.

[Roman Kohoutek · Rating 4 out of 5]

Why would you like to read this book? Because you can finish it easily in one or two days, it is well written, gives you an overview of modern change management and has a great bibliography in it ;-)

[Nicolás Escobar · Rating 4 out of 5]

Excelente

Excelente libro con un enfoque diferente en la gestión del cambio en las organizaciones en tiempos de incertidumbre y alta complejidad.

[Darlan Barbosa · Rating 4 out of 5]

Good book.

[Herve Tunga · Rating 4 out of 5]

Short, could be longer, very informative and practical.

[Damien ALAWIYE · Rating 4 out of 5]

I like the simplicity and straight to the point style of Jurgen Appelo.
Easy to read and even though it is short and contains very cool useful tips

[Erika]

Pegar, Largar, ou Mudar.

[Christian · Rating 3 out of 5]

Interesting thoughts, but more of an overview

[Inna Ivanova · Rating 3 out of 5]

A mixture of 4 known models into 1 supermodel. Would have been nice to have at least 1 case study how the supermodel was applied successfully in a single change initiative. Anayway, a nice try.

[Cristiano Franco · Rating 5 out of 5]

Livro simples com vários insights e ideias para aplicar gestão de mudança em organizações que gostariam de incorporar o mindset ágil.

[Andrew]

Outlines a series of mental models for driving changes with an organization. Short and readable. I enjoyed it.

[Javi Carretero · Rating 4 out of 5]

Nice booklet to start thinking on the proper questions to initiate the change in our environment.

[Fabio Lattario Fonseca · Rating 4 out of 5]

Very concise and fun book to read about Change Management. With good tips and techniques and some great citations.

[April Johnson · Rating 3 out of 5]

An easy to read intro to change management theory. I didn't get much new from it, but enjoyed anyhow.

[Patrick · Rating 3 out of 5]

A very short cheat-sheet for driving organizational change. Appelo draws on numerous sources that go into more detail, such as Influencer: The Power to Change Anything and Fearless Change: Patterns for Introducing New Ideas, and includes other influences such as Systems Thinking (see: Thinking in Systems: A Primer). It's a great start, and may be all you need to effect the change you want, but if you're serious about organizational change, think about this as a survey course, and not the end of your reading.