[(Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants )] [Author: Susan Smyth] [Oct-2006]

by Debbie Friedman

Demystifying Outsourcing emphasizes the importance of building partnerships with consultants and vendors to achieve results. Training managers who utilize this resource will build their confidence and strengthen their outsourcing capabilities as they navigate complex outsourced projects.As a comprehensive toolkit, the book takes the reader step by step through an outsourced initiative. Numerous stories bring the challenges of outsourcing to light. Practical tips and tools, and worksheets on the accompanying CD can be tailored easily to any project. Topics Current trends and guiding principles in outsourcingA strategic sourcing decision model to help managers make wise choices about what to outsource and what to retainIdentifying and selecting outsourcing partnersThe RFP process and contract negotiationsPositioning consultants and vendors in the organizationDesign, delivery and program evaluation of outsourced initiativesSpecial situations such as dealing with conflict, inheriting a consultant and working with multiple consultants and vendorsDebbie Friedman is operating vice president at Federated Department Stores where she heads up Federated Leadership Institute, an executive development function designed to build the leadership capabilities of senior executives. Federated has been named by Training Magazine as one of the Top 100 Companies for training and development in the United States.

Unknown Binding

First published January 1, 2006