This second book in the Zingerman's a Lapsed Anarchist's Approach" series looks at the leadership style that has helped make Zingerman's such a special place to work and to eat. The book includes essays on the energy crisis in the American workplace, servant leadership, stewardship, why everyone's a leader, Zingerman's entrepreneurial approach to management, and more.
In 1982, Ari Weinzweig, along with his partner Paul Saginaw, founded Zingerman’s Delicatessen with a $20,000 bank loan, a Russian History degree from the University of Michigan, 4 years of experience washing dishes, cooking and managing in restaurant kitchens and chutzpah from his hometown of Chicago. They opened the doors with 2 employees and a small selection of specialty foods and exceptional sandwiches.
Today, Zingerman’s Delicatessen is a nationally renowned food icon and the Zingerman’s Community of Businesses has grown to 10 businesses with over 750 employees and over $55 million in annual revenue. Aside from the Delicatessen, these businesses include Zingerman’s Bakehouse, Coffee Company, Creamery, Roadhouse, Mail Order, ZingTrain, Candy Manufactory, Cornman Farms and a Korean restaurant that is scheduled to open in 2016. No two businesses in the Zingerman’s Community of Businesses are alike but they all share the same Vision and Guiding Principles and deliver “The Zingerman’s Experience” with passion and commitment.
Besides being the Co-Founding Partner and being actively engaged in some aspect of the day-to-day operations and governance of nearly every business in the Zingerman’s Community, Ari Weinzweig is also a prolific writer. His most recent publications are the first 4 of his 6 book series Zingerman’s Guide to Good Leading Series: A Lapsed Anarchist’s Approach to Building a Great Business (Part 1), Being a Better Leader (Part 2), Managing Ourselves (Part 3) and the newly-released Part 4, The Power of Beliefs in Business. Earlier books include the Zingerman’s Guides to Giving Great Service, Better Bacon, Good Eating, Good Olive Oil, Good Vinegar and Good Parmigiano-Reggiano.
Ari regularly travels across the country (and world) on behalf of ZingTrain, teaching organizations and businesses about Zingerman’s approach to business. He is a sought-after Keynote speaker, having delivered keynotes for Inc. 500, Microsoft Expo Spring Conference, Great Game of Business Gathering of Games, Positive Business Conference at the University of Michigan Ross School of Business, American Society for Quality (ASQ), and the American Cheese Society. Most recently, Ari and Paul Saginaw were invited to address an audience of 50,000 for the University of Michigan 2015 Spring Commencement.
I don’t typically delve into business/leadership books, but I had read a number of Ari’s individual chapters and decided to read one of his longer pieces.
This book, although not a fast read, is filled with vigor, creativity, love, and a dash of anarchy. I thoroughly enjoyed reading it as it restored my hope in my core ideals of valuing the ideas and goals of not just my peers and bosses - but employees and mentees as well. I think Ari’s ideas of how to run a successful business are those that have always and will always stand the tests of time.
Having spent my undergrad years in Ann Arbor, I knew of Zingerman’s businesses and ideals long before I had ever ready any of Ari’s work. His ideas permeate through Ann Arbor and help it to retain its authenticity as a unique small city rather than solely a college town.
I would highly recommend this to anyone who works, engages with, or even talks to - well, anyone else.
This entire review has been hidden because of spoilers.
Very densely written with personality and energy. The suggestions provided to improve your leadership are straightforward and plain. I’ll oversimplify here as “respect others”. Trust that people will act as you hope, give them the tools to do so, and encourage them at every step. I like the connection back to the author’s love of anarchist literature and beliefs.
I'm not huge into leadership books but my boss lent this to me at a very slow time of the year for us which was great because it forced me to open up the cover and dive in. Overall, it's a part of a series of other leadership books that focus on leadership at a human scale. I really enjoyed the focus on how we can promote a healthy working culture through what he calls "supportive leadership". I'm not going to dive too deep into it - for that you have to read the book - but, if you need a POSITIVE book focused on POSITIVE leadership values, this is the one. It is all over the map, I will add, so I feel the best way to read it is a skimming/chapter here and there style.