The Consulting Process in Action

by Gordon L. Lippitt, Ronald Lippitt

A how-to guide for consultants

Here is the accumulation of 35 years of work of two men who havehelped shape the training and development field. Teachers,trainers, consultants, and continual learners themselves, theauthors share their repertoire of concepts, strategies, andtechniques.

The function of consultants is part of the role and function of allthose who lead, direct, teach, or interact as friAnds and peerswith others.
--Gordon and Ronald Lippitt, authors

The authors identify the six phases of almost any consultant-clientworking

* Engaging in initial contact and entry
* Formulating a contract and establishing a helpingrelationship
* Identifying problems through diagnostic analysis
* Setting goals and planning for action
* Taking action and cycling feedback
* Completing the contract

This book emphasizes the role of the consultant?internal orexternal?in an organizational setting. You'll learn to recognizethe most appropriate, effective, and credible route to solvingalmost any consulting conundrum. You'll use every chart, checklist,and reference in this work to improve your own jobperformance.

Learn

* Recognize the phases in consulting
* Cope with ethical dilemmas
* Assess and evaluate your projects
* Consult in internation settings
* Facilitate change...and much more!

You might call yourself a consultant.
You might not. Regardless, you'll find yourself better equippedfor any business interaction when you have this book at yourside.

Table of

* An Expanding Process **Phases in Consulting** Making Decisions and Ensuring Quality **ConsultantRoles **Ethical Dilemmas and Value Guidelines **DesigningParticipative Learning **Diagnostic Analysis, Progress Assessment,and Evaluation **Examples of Consultation in Action **Guidelinesfor International Consulting **Skills, Competencies, andProfessional Development **The Consultant as Change Facilitator**Implications for the Future of Consulting

Genres: Business

224 pages, Paperback

First published November 10, 1994

Reviews

[Sergiy · Rating 3 out of 5]

It is an ok book, most of the stuff is rather common sense, that is the reason for 3 stars.

One can't learn consulting trough books, the best one can achieve by that is some basic understanding of roles and phases, etc, but you have to experience the process in real life to actually comprehend it.

[Élisabeth Léger · Rating 4 out of 5]

An obvious reference for any new comer consultant.

[Paul Signorelli · Rating 5 out of 5]

Ronald and Gordon Lipplitt's "The Consulting Process in Action" is justifiably recognized as one of the great books on consulting and is a wonderful source of inspiration for trainers who want to better understand the consulting roles they can play within their own organizations as well as within organizations where they are briefly engaged with engaged learners. Chapter 6, "Designing Paticipative Learning," serves equally well as a primer for those interested in learning more about training-teaching-learning and as a reminder to those who have had long-term involvement in workplace learning and performance. Equally good but, unfortunately out of print, is Eva Schindler-Rainma and Ronald Lippitt's "Building the Collaborative Community," which feels completely contemporary in its themes even though it is now 30 years old.