This book wasn't too bad. Emotional intelligence in a week, that sounds do-able, right? Some of this information I already knew from reading other similar (and some might say, better) books on the subject. It went into some detail about why we do what we do in a physical brain kinda way. It was also based on emotional intelligence in the workplace. From my point of view of using this is a tool to increase my EI personally, and considering I am not a manager within an organisation, these particular chapters were not of use to me - however if you are a manager in an organisation that believes could use a crash course in emotional intelligence, this short book is a great read.