While I was studying for my CQE I noticed this book kept popping up as a reference in my practice exams and reading. I went ahead and bought it for that reason. I didn't have a chance to read it before taking the test and that is a shame because this is an excellent reference.
There are five chapters in this book. The first 4 cover the following: instructions on how to use the book, quality management systems, quality improvement process, and case studies in quality improvement. Chapter 5, the largest chapter, is a list of the most important tools for managing quality; control charts, brainstorming tools, FMEA, and several I had never heard of before.
This book was incredibly helpful and I will be using it as a desk reference. The decision matrix in chapter 1 is a clear, concise way to help a QE decide which tools will help solve which problems. Chapter 5 has some of the best explanations and examples of the quality tools I have ever read complete with helpful examples and pictures.
This book is not a deep dive. You aren't going to learn everything there is to know about control charts and DOE from this one but it will give you a firm starting point for understanding and implementing these tools.
Great book capturing the wide variety of individual quality tools for any process improvement. A great companion for any Green/ Black Belt or someone who is looking for more ways to implement improvement within their organization.
it's a book that gives overview of quality as a tool, and will surely answer your very basic questions about quality and how to see the various tools and approach to quality strategically.