Official Biography Marcus Engel is a bestselling author and speaker whose messages inspire, impact and influence audiences. His powerful story is customized for each individual organization and always includes the basis of overcoming adversity, commitment to higher goals, honoring health care professionals and embracing the truly important aspects of life. Marcus’ keynotes have been witnessed by tens of thousands of audience members including major Healthcare Institutions, Corporations, Faith Based Organizations and many of the country’s top rated Universities and Colleges. No matter where audience members are personally or professionally, there is something for everyone! Marcus’ memoir, “After This…An Inspirational Journey for All the Wrong Reasons,” chronicles his amazing journey. As a college freshman, Marcus was blinded and nearly killed after being struck by a drunk driver. Through two years of rehab, over 300 hours of reconstructive facial surgery and adaptation through a multitude of life changes, Marcus remained committed to his goal of recapturing life. This unforgettable story is the basis for “The Drop,” a multi-award winning short film, and is currently in development as a feature film. Marcus’ other books include “The Other End of the Stethoscope: 33 Insights for Excellent Patient Care,” “I’m Here: Compassionate Communication in Healthcare,” “Everyday Inspiration” and “Open” (an e- novelette written with Amy Glenn-Vega). Institutions around the country, such as Columbia University, Clemson University, University of Central Florida, Missouri Baptist Hospital, and Wakemed Health continue to use Marcus’ books as required reading for students and health care professionals. Marcus holds a B.S. in sociology from Missouri State University and an M.S. in Narrative Medicine from Columbia University, NYC. He lives in Orlando, Florida with his wife, Marvelyne and Seeing Eye dog, Garrett.
I'm giving this book 1 star because it does have some good insights into communicating with people when they're in the position of being a patient.
However, for a book that totes empathy and respect being so important-- sexualization of the feminine healthcare workers really bothers me.
A chapter titled "Help Patients Maintain Modesty" details an anecdote about a kind nurse setting up barriers and manage guests while doing routine cleaning of the sensitive areas of the hospitalized author's body. In that same chapter, the author decides to keep in dialogue about his friends visiting and wishing they could switch places with him to get sponge baths from the female nurses. He states they laughed and it felt good to joke with the boys.
What about kindness extending to not sexualizing patients or healthcare workers in an American society where the right to your body is discouraged by laws and culture if you are a women and your privacy and personhood is threatened and very often you are the subject of abuse? It was honestly saddening to read that basic respect wasn't extended to female characters in this work.
If you care about people but are tired of not being treated like a person, you don't have to read this book to get insights about kind communication and there are better options out there.