Confident Conversation

by Lillian Glass

The author tells the reader what to say to anyone in almost any situation. Chapters cover topics such as greetings and meetings, being a good conversationalist, positive criticism, business situations, social gatherings, difficult or sensitive subjects, right words for special people or special encounters, relationships, giving opinions and how to be a good listener.

220 pages, Paperback

Published January 1, 1991

About the author

Dr. Lillian Glass is an international communication and body language expert, media commentator and author of a dozen books, including Toxic People, He Says She Says, and a body language book, I Know What You're Thinking. She has a monthly body language column in Cosmopolitan Magazine. She also is actively involved as a jury consultant.

Reviews

[Matias]

Didn't learn anything new. not much on "people skills" or "how to win friends and influence people". Highly Americanised.

[Cian Ó · Rating 2 out of 5]

Very basic, mostly common sense and outdated.