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Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes by Karen Martin (28-Nov-2012) Paperback
Unknown Binding
About the author
Karen Martin
9 books36 followersI've published four business books. Value Stream Mapping is now available for order: www.bit.ly/VSMbk. The Outstanding Organization (www.bit.ly/TOObk), represents my foray into hard cover leadership books. My other two, Metrics-Based Process Mapping (www.bit.ly/MBPMbk) and The Kaizen Event Planner (www.bit.ly/TKEPbk), contain practical tools that support an organization's journey to "outstandingness."
In addition to writing, I keynote frequently and maintain a full client load. For more information, please visit my website www.ksmartin.com and join us on any of the social media sites listed on my home page.
To receive my blog posts, and up-to-date tips, resources and announcements, please subscribe to my list: www.ksmartin.com/subscribe.
In addition to my passion for organizational improvement, I love food and wine, yoga, and power walking along the beach.
In addition to writing, I keynote frequently and maintain a full client load. For more information, please visit my website www.ksmartin.com and join us on any of the social media sites listed on my home page.
To receive my blog posts, and up-to-date tips, resources and announcements, please subscribe to my list: www.ksmartin.com/subscribe.
In addition to my passion for organizational improvement, I love food and wine, yoga, and power walking along the beach.
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