Effective Competency Modeling & Reporting

by Ken Cooper

Despite the endless talk about the need to develop "workplace competencies", most human resources professionals are still struggling to do this in a meaningful systematic way.This valuable book supplies a detailed road map for constructing an entire Competency Modeling, Assessment, and Reporting (CMAR) process. Developed by the author, this performance-enhancing process applies to every position in an organization, enabling employers to identify the competencies required to perform daily, tactical work tasks -- and determine their employees' ability to meet those standards.Complete, tested, and easy to customize, the CMAR process guides readers through each key phase, creating an effective competency model -- establishing job standards -- developing the measurement instrument -- reporting competency results -- developing personnel with CMAR, and more. Case studies, worksheets, forms, checklists, and a Competency Coach "RM" for Windows Working Model CD-ROM provide hands

351 pages, Spiral-bound

First published May 15, 2000

About the author

Ken Cooper is co-founder of ej4 LLC, a St. Louis e-learning provider of video-based content. (http://www.ej4.com)
Ken has over 30 years experience as an organizational consultant and speaker. He has presented over 2,500 in-person training sessions in the areas of leadership, sales, and personal productivity. He has also appeared in hundreds of satellite TV and recorded e-learning training programs.
Ken is the author of seven books, and has written for publications such as The Corporate Board, Chief Learning Officer, Training, and numerous others.