Jump to ratings and reviews
Rate this book

Claims Handling Law and Practice: A Practitioner's Guide by Richard West

Rate this book
An invaluable tool for claims handlers. Leading experts from Kennedys' UK offices have created a practitioner's handbook with practical hints and tips for all key areas of claims handling. The Guide's clear and concise style gives advice on tactics and best practice, drawn from Kennedys' wealth of experience. This handbook is applicable for everyday use, as well as being a reference guide for problem solving and business strategy. It aims to help readers to become more independent from, rather than more reliant on, their lawyers. This new, third edition of the Guide is the largest yet, with 13 new chapters reflecting the wholesale reform of the litigation landscape over the past few years. As with previous editions, the book covers all areas of general liability including motor, employers' and public liability; occupiers' liability and quantum, as well as topics of interest to clients in other areas, such as clinical negligence, health and safety, occupational disease and housing disrepair claims. This expanded edition also contains new chapters on assessing road traffic act (RTA) negligence, evidence gathering and negotiation, crisis management, and claims handling knowledge relating to marine, environmental, aviation, directors' and officers', motor prosecution, first party property claims and subrogation.

Unknown Binding

First published January 1, 2006

4 people want to read

About the author

Richard West

150 books4 followers
Librarian note: There is more than one author in the Goodreads database with this name.

Richard West (Goodreads Author) - Vegan cookbooks and children's stories
Richard West - Conservative American politics
Richard West - Letters and poetry (1716-1742)
Richard West - British journalist and biographer (1930-2015)
Richard L. West - Communications expert (sometimes credited as Richard West)

Ratings & Reviews

What do you think?
Rate this book

Friends & Following

Create a free account to discover what your friends think of this book!

Community Reviews

5 stars
1 (100%)
4 stars
0 (0%)
3 stars
0 (0%)
2 stars
0 (0%)
1 star
0 (0%)
Displaying 1 of 1 review
Profile Image for Phillip Taylor.
275 reviews29 followers
August 12, 2011
INVOLVED IN CLAIMS HANDLING?
HERE’S A STRAIGHTFORWARD GUIDE
TO DAY TO DAY PRACTICE

An Appreciation by Phillip Taylor MBE and Elizabeth Taylor of Richmond Green Chambers

If you’re at all involved with insurance claims in just about any capacity, this book is for you at a time of heightened interest in the subject since the edition appeared in 2008. The aim, in the words of Nick Thomas, one of the expert contributors from Kennedys, has been to create ‘a simple guide to the areas of law with which (you) might commonly deal’.

Here in one handy volume are the areas to which claims handlers most often need to refer in everyday practice. The objective has been to tackle most of the legal questions to which claims handlers need ready and reliable answers.

From the estimable list published by Witherbys Insurance, the book was originally targeted at handlers of general liability and motor claims, which is what this edition does admirably. However, in response to widespread interest and of course, need, the book has been expanded to include a number of other fields, including clinical negligence, health and safety, occupational disease, child abuse and housing disrepair.

And, for your external costs draftsman, there’s also a chapter on funding methods, notably fixed recoverable costs in RTAs. In line with its consistently practical and accessible approach, the book also includes chapters on calculating both past and future losses. If we were involved in claims handling on any regular basis, we would buy it just for this feature although the title will be of great interest to Counsel in particular.

This is a logically organized, well written book which meets a variety of needs. It supplies further information to the experienced, (not to mention confirmation of what you already know) and by setting out the basics, including a number of worked examples, it’s a boon to the novice and a great guide to problem solving in this often complex field. As the authors bring extensive training experience to the almost seven hundred pages of this volume, it can also function as a helpful textbook for in-house training.

A table of Acts and a table of cases is included, plus glossary and suggestions for your further reading and research. This book, in our view, should be added to the library of all claims handlers, all practitioners who deal regularly with insurance matters and certainly all trainers in this field. It’s especially relevant at the moment with claims handling re-emerging at the top of the political agenda once again after interventions from former Lord Chancellor, Jack Straw MP, and a possible new consideration on quantum and costs by the Coalition Government in this controversial (to some) area of insurance.


Displaying 1 of 1 review

Can't find what you're looking for?

Get help and learn more about the design.