Written by well-respected educators in the field, this skills-focused introduction to supervision captures the reality of supervising in the 2000s. It takes students on the job by first explaining the job of supervisor and then featuring a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision - e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances.