The advice in this book is clear, sensible, and sounds really worthwhile, but something tells me that I'm not going to be able to execute it. Basically, the author presents Eight Steps to making your case to anybody, for anything, from negotiating a raise to getting your spouse or kids to do more chores around the house. Step One, knowing your "theory of the case," helps you pare down what your objective is. Do you want to tell that jerk off or do you want to get x done? By clarifying what you really want, you keep your emotions out of the case and you'll make a much better presentation.
Well, that strikes me as undeniably true, but it seems to me the hard part comes in with cross-examination. After you've made your opening argument and the person says "no," then it's time to cross-examine, to ask leading questions based on the evidence you've gathered so that the person can see how your way is logical and therefore the right way. I just can't see myself cross-examining anybody. She says it's supposed to be done gently and not (pun intended) crossly, but I still don't see myself doing it.
I'm glad I read this book and I really hope I can apply the advice. If nothing else, it was interesting to read about the process of jury selection, which is something I expect to be part of fairly soon. (I got one of those court surveys in the mail.) And her line, "Persistence is a strong will. Obstinacy is a strong won't," is absolutely brilliant.