This successful production/operations management text is known for its applied decision-making approach. There are two chapters on service operations, "Computer-Oriented Problems" in every chapter, additional coverage of MRP II, productivity, and robotics. This edition also features two-color. The accompanying MICROSOM software contains 12 models for problem solving.
This is a very good book for MBA students who want to have a better understanding of operations management. The inputs, outputs as well as systems that can be used to make an operations manager more successful.