Dealing with Difficult People

by Christina Osborne

Packed with essential tips for today's competitive business world, these low-priced paperbacks are ideal for anyone interested in improving their business skills. Perfect for the briefcase or portfolio, these four new guides in the Essential Managers series are ideal for experienced or novice managers in companies both large and small. Having sold more than 2 million copies worldwide, these books are relevant to every work environment. Concise treatment of dozens of techniques, skills, and methods make Essential Managers the most accessible guide to business available.

Genres: Business

72 pages, Paperback

First published March 20, 2002

Reviews

[Lena Tumasyan · Rating 4 out of 5]

A friend of mine recommended this book to me. It's fairly short. And it's written from the point of view from Manager to worker, however I found it pretty useful for everyday life situations. It's definitely more focused on work environments, settings goals and reasonable expectations, conducting fair meetings and exchange of ideas. However, their body cues section was pretty useful no matter what you do or how old you are.

I definitely recommend it for bosses, managers, and corporate types. For everyone else, I think it's still a good read but I'd recommend a something little different - a little less corporate.

[Alice · Rating 5 out of 5]

this book is accurate and funny. i especially love some of the photographs and illustrations.