Communication and Professional Practice

by Carson Dunlop and Associates

In addition to technical expertise, home inspectors need effective communication and interpersonal skills, as well as a command of the professional issues that will arise in their day-to-day work. This volume covers verbal and written communication, client perspectives, the real-estate transaction and the inspection process. Using an effective blend of humor, real-life anecdotes, checklists, and sample dialogue and documents, this book provides a thorough introduction to communication and professional practice skills.

344 pages, Paperback

First published January 1, 2003