Making and Managing Online Learning: Everything You Need to Know to Build or Buy Good Online Learning

by John Hartnett

Tired of the fifty thousand-foot view of online learning? Then take a tour in the production trenches with one of the industry's most knowledgeable and popular writers. You already know that online learning lowers training costs, enables rapid roll-out of training to multiple sites and time zones, and holds the key to implementing true knowledge management. It is also difficult to do; and even more difficult to do right and within budget.This is the book for anyone -- manager or trainer -- who has decided online learning is the solution, but hungers for detailed, practical information from the inside. Whether you decide to develop in-house, to outsource, or buy from on-line vendors, this book is filled with the specifics to help you make the right choices and create realistic plans.John Hartnett -- from his extensive experience as a training interface designer and instructional designer for major corporations -- offers hard-won practical advice, and a refreshing realism about what does and doesn't work. The book is packed with how-to tips and short cuts, checklists and secrets of the production process.Whether you're developing a self-contained departmental site or managing a corporate-wide solution -- this book provides the necessary overview and enough technical knowledge to make the right choices, ask the right questions, feel confident dealing with technology people -- or even make Web Based Training (WBT) courses yourself.The appendix and a supporting Web site provide sample RFPs, documents, concept screens, storyboards and scripts, and a range of resourcesThis is the first book to read before embarking on WBT.

400 pages, Paperback

First published April 1, 2002