Perfect Phrases for Documenting Employee Performance Problems

by Anne Bruce

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series

Ways to enhance customer service in any businessDialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company cultureThe best answers to a wide range of interview questionsTips for documenting performance issues and conducting face-to-face reviewsThis quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Genres: Leadership, Nonfiction

144 pages, Paperback

First published May 18, 2005

About the author

About the Author Anne Bruce is a nationally recognized speaker, workshop leader, and author. Her books with MHP include "Motivating Employees" (Briefcase), "Be Your Own Mentor" (Briefcase), "Building A High Morale Workplace" (Briefcase), "How to Motivate Every Employee" (Mighty Manager), "Perfect Phrases for Documenting Employee Performance Problems", and "Discover True North".

Reviews

[Samantha Guasta · Rating 4 out of 5]

Quick and easy read. Great phrases to reference when putting together coaching documents or PIPs. I always carry this book in my travel bag and reference it weekly as onsite HR Support.