Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series
About the Author Anne Bruce is a nationally recognized speaker, workshop leader, and author. Her books with MHP include "Motivating Employees" (Briefcase), "Be Your Own Mentor" (Briefcase), "Building A High Morale Workplace" (Briefcase), "How to Motivate Every Employee" (Mighty Manager), "Perfect Phrases for Documenting Employee Performance Problems", and "Discover True North".
Quick and easy read. Great phrases to reference when putting together coaching documents or PIPs. I always carry this book in my travel bag and reference it weekly as onsite HR Support.