In today's fiercely competitive international business arena, etiquette intelligence can mean the difference in closing a deal or forging a strategic relationship for the future. This complete easy-to-use, fun-to-read, unerring guide from the experts of the prestigious Protocol School of Washington will enhance your professional skills by providing you with the polished manners and cultural protocol you need to gain advantage in business relationships around the world. Learn how to project the courtesy, image, and trust necessary for developing and maintaining business and building teamwork.From dining skills to polished introductions; from business entertaining to correct forms of address for government, academic, diplomatic, and military officials; from business cards to written communications - "Etiquette Intelligence" covers all the rules of civility any ambitious business person needs to shine.