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Easy Process Mapping 2nd Edition: How to Map a Business Process in Three Hours or Less
Unlock the Power of Process A Fast, Accurate, and Practical Guide for Business Analysts, Consultants, and Developers!This book is a short, simple and practical how-to guide on high-quality process mapping. Developed over two decades as an alternative to time-consuming interview approaches, this method comes with a detailed, timed agenda for a process mapping workshop and instructions on how to run it.Process mapping helps
Find bottlenecks, errors and defectsFocus discussions, stay on topicSupport training of usersHelp with certifications like ISO 9000Pinpoint what and where to changeGuide configuration of apps and systemsDocument compliance with rules and regulationsCreate a blueprint for simulationI created this book as a practical guide to bridge theory and practice for anyone responsible for identifying or documenting processes who need a fast and reliable way to get it People like business analysts, consultants, new product or new process developers, designers, marketers, human resources, quality control personnel and systems or application developers to mention a few.
The approach has been tested and proven with countless clients and teams.
I share statistics from several hundred processes to help you understand how to safely scope process mapping workshops. I also share insights from 40 years as a professional service provider and management consultant with two Big 4 firms and a multinational consulting company.
The book has five parts.
Part I - Before the Workshop - Getting Ready
Information about processes, what they are, why we map, benefits, symbols and more.Part II - During the Workshop - Mapping the Process
Detailed instructions on how to execute the workshop.Part III - After the Workshop - Creating the Final Deliverables
How to prepare the final deliverables.Part IV - Procure to Pay Example - Example Process Maps and Narratives with Comments
An example of Purchase Orders, Goods Receipts, Invoice Receipts and Vendor Payment processes with comments.The examples are based on real processes.Part V - Beyond the Workshop
Additional hard-to-find information to help you become a better process
Facilitation Skills,Common Challenges,Creating Procedures,Waste in Processes,Activities and Behaviors,Feedback Loops,Performance Measures,Capacity Queues Backlog,Internal Controls in Processes,Effective Interviewing,Trusted Processes,Statistical Process Control,Process Mining, andAI and Machine Learning.Besides detailed process-related information, this book gives
A practical definition of a processThe reasons why we map processesThe benefits of process mappingThe only process mapping symbols you will ever needThe only process mapping templates you will ever needWhat can fit in a three-hour workshop based on my statistics from
Find bottlenecks, errors and defectsFocus discussions, stay on topicSupport training of usersHelp with certifications like ISO 9000Pinpoint what and where to changeGuide configuration of apps and systemsDocument compliance with rules and regulationsCreate a blueprint for simulationI created this book as a practical guide to bridge theory and practice for anyone responsible for identifying or documenting processes who need a fast and reliable way to get it People like business analysts, consultants, new product or new process developers, designers, marketers, human resources, quality control personnel and systems or application developers to mention a few.
The approach has been tested and proven with countless clients and teams.
I share statistics from several hundred processes to help you understand how to safely scope process mapping workshops. I also share insights from 40 years as a professional service provider and management consultant with two Big 4 firms and a multinational consulting company.
The book has five parts.
Part I - Before the Workshop - Getting Ready
Information about processes, what they are, why we map, benefits, symbols and more.Part II - During the Workshop - Mapping the Process
Detailed instructions on how to execute the workshop.Part III - After the Workshop - Creating the Final Deliverables
How to prepare the final deliverables.Part IV - Procure to Pay Example - Example Process Maps and Narratives with Comments
An example of Purchase Orders, Goods Receipts, Invoice Receipts and Vendor Payment processes with comments.The examples are based on real processes.Part V - Beyond the Workshop
Additional hard-to-find information to help you become a better process
Facilitation Skills,Common Challenges,Creating Procedures,Waste in Processes,Activities and Behaviors,Feedback Loops,Performance Measures,Capacity Queues Backlog,Internal Controls in Processes,Effective Interviewing,Trusted Processes,Statistical Process Control,Process Mining, andAI and Machine Learning.Besides detailed process-related information, this book gives
A practical definition of a processThe reasons why we map processesThe benefits of process mappingThe only process mapping symbols you will ever needThe only process mapping templates you will ever needWhat can fit in a three-hour workshop based on my statistics from
296 pages, Kindle Edition
Published June 1, 2023
About the author
Preben Ormen
6 books2 followersPreben Ormen was born in 1953 outside of Oslo, Norway where he spent his first seven years in a small seaside community after which the family moved to the north end of Oslo proper.
After high school, he completed his national military service in the Royal Norwegian Artillery where he trained as a communication platoon leader in a motorized artillery battery attaining the rank of sergeant.
He then went to Canada for a BA in business administration and later, an MBA.
His work career in Norway, Canada and Mexico, spanned two stints in public accounting, one in industry as an IT Auditor, a short one in Mazatlán with a Mexican research center in aquaculture and environmental management, and a more than 20 year run as a management consultant for three international consulting companies.
In 1992 he sailed with his family in their 32-foot cutter from Canada to Mexico where they lived on the boat for almost two years.
He has a long running blog at http://prebenormen.com with over 900 posts, some of which have been republished by others.
Before that he owned the site the Digital Norseman (now defunct) where, among other things, he published a handful of short stories.
This, and two incidental articles published in the Viking Heritage Magazine about the 40' replica Viking Ship ‘Munin’ built by the British Columbia Viking Ship Project for which he was the chairperson, whetted the appetite for concentrating more deeply on writing.
Preben is now retired from the traditional workforce and lives in Progreso, Yucatán, Mexico where he is finally dedicating his time to a long backlog of writing projects of which this book is a product.
Preben is married with a grown daughter and spends his spare time taking long morning walks on the beach followed by a swim in the ocean, cooking, reading, and exploring his new home base, the Yucatán peninsula.
Follow Preben on Twitter at @prebenormen and on his website at http://prebenormen.com.
After high school, he completed his national military service in the Royal Norwegian Artillery where he trained as a communication platoon leader in a motorized artillery battery attaining the rank of sergeant.
He then went to Canada for a BA in business administration and later, an MBA.
His work career in Norway, Canada and Mexico, spanned two stints in public accounting, one in industry as an IT Auditor, a short one in Mazatlán with a Mexican research center in aquaculture and environmental management, and a more than 20 year run as a management consultant for three international consulting companies.
In 1992 he sailed with his family in their 32-foot cutter from Canada to Mexico where they lived on the boat for almost two years.
He has a long running blog at http://prebenormen.com with over 900 posts, some of which have been republished by others.
Before that he owned the site the Digital Norseman (now defunct) where, among other things, he published a handful of short stories.
This, and two incidental articles published in the Viking Heritage Magazine about the 40' replica Viking Ship ‘Munin’ built by the British Columbia Viking Ship Project for which he was the chairperson, whetted the appetite for concentrating more deeply on writing.
Preben is now retired from the traditional workforce and lives in Progreso, Yucatán, Mexico where he is finally dedicating his time to a long backlog of writing projects of which this book is a product.
Preben is married with a grown daughter and spends his spare time taking long morning walks on the beach followed by a swim in the ocean, cooking, reading, and exploring his new home base, the Yucatán peninsula.
Follow Preben on Twitter at @prebenormen and on his website at http://prebenormen.com.
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Displaying 1 of 1 review
March 28, 2024
Que basic and superficial. Quick to read and fair as a very high level introduction.
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