There seems to be a disconnect in the book, with older children's (even young adults') anecdotes being told in the first part, but the strategies in the latter part of the book seem to be geared toward younger, more malleable children. Rather disappointing for the tougher cases, but it may be useful for some families or teachers.
Excellent resource for behavior management with children. Sutton places the emphasis where the only guarantee for change can occur - with yourself. He has the best explanation of ANGER that I have read: "Anger is awesome emotional insulation; it runs on one's desire for happiness." Sutton gives pertinent activities for teaching children how to self-soothe (ch 15). Chapters 16-20 list the four Stepping Stones of patterned and self-reinforcing behaviors (The behavior itself, the location, the time, and the payoff). Manipulating these keys are instrumental to diffusing explosive conflict. A great read for teachers, parents, and people with annoying children in the neighborhood.