Using real-world case studies throughout, this exploration of contemporary logistics describes the entire supply channel system -- from inbound movement of freight through materials management to physical distribution to customers. Highlights topics that affect logistics channels management -- including customer service, packaging, inventory management, traffic management, and creating "value-added" linkages in the supply chain. Considers both domestic and international logistics. Explains how to analyze, design, and implement a logistics system -- including logistics systems controls and reengineering logistics systems. Integrates cases based on real-world examples throughout to illustrate the nature of logistics and the problems faced in daily operations. For anyone involved in logistics, physical distribution, or materials management.
Dr. Paul Regis Murphy Jr. is a Professor at the John Carroll University Boler School of Business. His research focuses on the interface of marketing and logistics, career preparation for senior–level logistics managers, and international logistics practices.