Vested Outsourcing: Five Rules That Will Transform Outsourcing

by Kate Vitasek, M. Ledyard

The bestselling model for improving outsourcing procedures; fully revised and including a new introduction and updated case studies.

Based on a research study with the University of Tennessee and the United States Air Force, Kate Vitasek has identified the top 10 flaws in most outsourced business models and shows organizations how to rethink their outsourcing relationships in a way that will lower costs, improve service, and increase innovation. This revised edition includes updated case studies and a new introduction.

Genres: Business

239 pages, Hardcover

First published January 15, 2010

Reviews

[Dave Applegate · Rating 4 out of 5]

-Excellent book on setting up successful outsourcing solutions. Vitasek does an excellent job explaining why current outsourcing relationships fail to reach their full potential and then describes what it takes to overcome those obstacles.
-Very applicable on creating incentive plans for outsourcing programming offshore to retain creativity and efficient code.
-Helped me fix my view on using offshore firms as more of a service than a partner.

[Nick · Rating 5 out of 5]

Follow the five rules these authors espouse -- with lots of research behind their claims -- and create win-win scenarios for outsourcing.
1. Focus on outcomes (not transactions)
2. Focus on the what, not the how
3. Create clearly defined and measurable outcomes
4. Incentive-based pricing to optimize the biz
5. Insight v oversight governance structure

[Eric Mathis · Rating 4 out of 5]

Interesting read about what P&G has done with their real estate management, and some other companies too.