In this innovative volume, twelve leading scholars from corporate research labs and independent consultancies tackle the most fundamental and contentious issues in corporate ethnography. Organized in pairs of chapters in which two experts consider different sides of an important topic, these provocative encounters go beyond stale rehearsals of method and theory to explore the entanglements that practitioners wrestle with on a daily basis. The discussions are situated within the broader universe of ethnographic method and theory, as well as grounded in the practical realities of using ethnography to solve problems in the business world. The book represents important advances in the field and is ideal for students and scholars as well as for corporate practitioners and decision makers.
Brigitte Jordan, Ph.D. Before opening her own consulting practice, Brigitte Jordan held appointments as Principal Scientist at the Xerox Palo Alto Research Center and as Senior Research Scientist at the Institute for Research on Learning. A frequent speaker at international conferences and executive workshops, she is the author of more than 50 scholarly and technical publications. She is a recipient of the prestigious Margaret Mead Award of the American Anthropological Association and has recently received the Excellence in Science and Technology Award from the Xerox Corporation for innovative work in corporate settings