Closing the Communication Gap: The Power and Importance of Communication in the Workplace

by Chris Parker

In order to have valuable office communication, organizations need to have an on going commitment to learning from experience by reviewing interactions and the associated outcomes. Highlighting a wide range of workplace interactions, Chris Parker shows business professionals and students how to create a more positive and productive organization by creating effective communicators. Closing the Communication Gap follows a central character, Adam, for a week to illustrate how to hone workplace communication skills.

Using an entertaining and engaging storytelling approach, this book addresses common communication issues, such as:

- Influencing individuals, groups, team and audiences
- Understanding others to communicate with them more effectively, appropriately motivate, delegate, provide leadership and encourage creativity
- The importance of formal and informal micro-communications in creating and reinforcing organizational culture

272 pages, Paperback

First published May 15, 2013

About the author

Librarian Note: There is more than one author by this name in the Goodreads database.

Chris Parker is a specialist in Communication and Influence. His fascination with the power of words and how they can be used to create intrapersonal and interpersonal change began in 1976. It became a lifelong study that has underpinned almost four decades of work in a variety of professional roles and contexts.

A Licensed Master Practitioner of Neuro Linguistic Programming (NLP), Chris is a highly experienced management trainer, business consultant, lecturer and writer. He has provided Communication Skills and Influencing Performance training for a wide range of clients including blue-chip organisations, politicians, actors, sportsmen and women, LEAs, public and private leisure providers and healthcare professionals. He has taught on undergraduate and postgraduate programmes throughout the UK and Europe, and worked with many individuals to help create personal and/or professional change.

Chris is also an experienced martial artist. He began training in 1973 and is widely regarded as a leading practitioner and teacher of Pencak Silat, a Malaysian martial art. His particular interest is in the application of martial principles to improve corporate performance and enhance personal wellbeing.