What do you think?
How to Manage People
From Michael Armstrong, HR expert and best selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager from how to manage teams to successful recruitment it will help you get the best from your staff through motivation, reward and leadership.
With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applicable advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distills the essence of good management into one handy book.
184 pages, Paperback
First published May 3, 2008
About the author
Michael Armstrong
228 books35 followersMichael Armstrong is a 30+ year veteran of the shopping centre industry in Australia, but his time hanging about in shopping centres began as a child when his father was appointed as the first Centre Manager of Phoenix Park shopping centre in the seventies, and then in his teens when he ran the family ice-cream shop.
He began his career leasing shops in Perth as a 20-year-old, rising through the leasing ranks to deliver multiple shopping centre projects, eventually rising to lead the retail leasing teams at Jones Lang LaSalle and Mirvac nationally.
He ultimately ran Jones Lang LaSalle’s national shopping centre business and Mirvac’s national shopping centre division prior to becoming a property consultant. Since then, he has leased shopping centres, helped revitalise The Rocks, and represented the government on the new Sydney Fish Markets development.
The Mall is Michael's first novel. He is finalising the follow-up, Siren, for release in late 2025.
He currently works as a Property Consultant.
He began his career leasing shops in Perth as a 20-year-old, rising through the leasing ranks to deliver multiple shopping centre projects, eventually rising to lead the retail leasing teams at Jones Lang LaSalle and Mirvac nationally.
He ultimately ran Jones Lang LaSalle’s national shopping centre business and Mirvac’s national shopping centre division prior to becoming a property consultant. Since then, he has leased shopping centres, helped revitalise The Rocks, and represented the government on the new Sydney Fish Markets development.
The Mall is Michael's first novel. He is finalising the follow-up, Siren, for release in late 2025.
He currently works as a Property Consultant.
Ratings & Reviews
Friends & Following
Create a free account to discover what your friends think of this book!
Community Reviews
Displaying 1 - 15 of 15 reviews
July 5, 2016
Publisher Kogan Page has been active recently pushing out a series of little guides for various aspects of business that have been well-received and this one, which looks at basic elements of people management, is of a similar high standard.
Giving practical, actionable advice to help someone become an effective manager (or even an existing poor manager be a good manager if they are not too pig-headed and will read it), this book covers the whole range of people management skills in relatively few pages. Management, employee engagement, conflict handling, virtual operations, leadership and much more besides are covered within, acting as a great teacher, coach and consultant at the same time.
It is not just for beginners. Experienced managers can brush up on their knowledge and possibly learn a new tip, wrinkle or a better way of doing something. You don’t need to be embarrassed being seen with this book either! The publisher should offer a service, whereby they send an anonymous copy of this book to the (poor) manager or leader of your choice upon payment of a modest fee, since far too many managers fail to properly be managers and many leaders don’t really lead through inspirational leadership but “direct” through a loud voice and hectoring tone. More carrot, less stick can sometimes be the better recipe for long-term success.
The chapters are short and to the point, so even if you are an ultra-stressed manager who feels there’s no time to do anything other than deal with the chaos around, there’s always a few pages and the sanctity of the lavatory cubicle. Yet the book is so engaging just be careful you are not in there for a few hours…
Giving practical, actionable advice to help someone become an effective manager (or even an existing poor manager be a good manager if they are not too pig-headed and will read it), this book covers the whole range of people management skills in relatively few pages. Management, employee engagement, conflict handling, virtual operations, leadership and much more besides are covered within, acting as a great teacher, coach and consultant at the same time.
It is not just for beginners. Experienced managers can brush up on their knowledge and possibly learn a new tip, wrinkle or a better way of doing something. You don’t need to be embarrassed being seen with this book either! The publisher should offer a service, whereby they send an anonymous copy of this book to the (poor) manager or leader of your choice upon payment of a modest fee, since far too many managers fail to properly be managers and many leaders don’t really lead through inspirational leadership but “direct” through a loud voice and hectoring tone. More carrot, less stick can sometimes be the better recipe for long-term success.
The chapters are short and to the point, so even if you are an ultra-stressed manager who feels there’s no time to do anything other than deal with the chaos around, there’s always a few pages and the sanctity of the lavatory cubicle. Yet the book is so engaging just be careful you are not in there for a few hours…
February 9, 2013
This book contained some good information but seemed to contain a lot of lists of ten things.
February 4, 2017
a concise book, simple layout and easy to read.
it contains common sense but a lack of explanation or tools to help manage people.
it contains common sense but a lack of explanation or tools to help manage people.
February 4, 2023
Simple but easy to use manual on how to manage people .
To be used as a reference in the daily life of people managers
To be used as a reference in the daily life of people managers
February 11, 2025
EKİBİNİ NASIL YÖNETİRSİN?
Michael ARMSTRONG
𝗟𝗶𝗱𝗲𝗿𝗹𝗶𝗸, 𝗶𝗻𝘀𝗮𝗻𝗹𝗮𝗿𝗮 𝗱𝗼ğ𝗿𝘂 ş𝗲𝗸𝗶𝗹𝗱𝗲 𝗱𝗮𝘃𝗿𝗮𝗻𝗺𝗮𝗸, 𝗼𝗻𝗹𝗮𝗿𝗮 𝗯𝗶𝗿 𝘆ö𝗻 𝗴ö𝘀𝘁𝗲𝗿𝗶𝗽 𝗴𝗲𝗿𝗲𝗸𝘁𝗶ğ𝗶𝗻𝗱𝗲 𝗱𝗲𝘀𝘁𝗲𝗸 𝗼𝗹𝗺𝗮𝗸𝗹𝗮 𝗶𝗹𝗴𝗶𝗹𝗶𝗱𝗶𝗿. 𝗘𝘁𝗸𝗶𝗹𝗶 𝗹𝗶𝗱𝗲𝗿𝗹𝗶𝗸, 𝗶𝗻𝘀𝗮𝗻𝗹𝗮𝗿ı𝗻 𝗻𝗲𝗿𝗲𝘆𝗲 𝗴𝗶𝘁𝘁𝗶𝗸𝗹𝗲𝗿𝗶𝗻𝗶 𝗯𝗶𝗹𝗺𝗲𝗹𝗲𝗿𝗶 𝘃𝗲 𝗼𝗿𝗮𝘆𝗮 𝗻𝗮𝘀ı𝗹 𝗴𝗶𝗱𝗲𝗰𝗲𝗸𝗹𝗲𝗿𝗶 𝗸𝗼𝗻𝘂𝘀𝘂𝗻𝗱𝗮 𝘆ö𝗻𝗹𝗲𝗻𝗱𝗶𝗿𝗶𝗹𝗺𝗲𝗹𝗲𝗿𝗶 𝗮𝗻𝗹𝗮𝗺ı𝗻𝗮 𝗴𝗲𝗹𝗶𝗿.
İnsan kaynakları üzerine yazdığı eserlerle İngiltere’nin en çok satan yazarları arasına girmiş Michael Armstrong‘dan, hızlı, etkin ve sonuç odaklı yönetim rehberi diyebileceğimiz 𝗘𝗸𝗶𝗯𝗶𝗻𝗶 𝗡𝗮𝘀ı𝗹 𝗬ö𝗻𝗲𝘁𝗶𝗿𝘀𝗶𝗻? kitabı ile sizlerleyim bugün de sayfa dostlarım. Ekibini en iyi şekilde yöneterek başarıya ulaşmak isteyen liderler için eserimiz, kesinlikle temel bir okuma niteliğinde ve yine yayımlandığı 2008 yılından bu zamana bilgi birikimi ve deneyimini kapsamlı bir şekilde pek çok lider adayı ve liderlerle paylaşmıştır. Sorumlu olduğunuz bir ekibiniz varsa ve ekibiniz ile birlikte başarılara imza atmak istiyorsanız kesinlikle okumanız gereken bir eser 𝗘𝗸𝗶𝗯𝗶𝗻𝗶 𝗡𝗮𝘀ı𝗹 𝗬ö𝗻𝗲𝘁𝗶𝗿𝘀𝗶𝗻?
Hatta bir ekibi yönetmek için adaysanız rehber niteliğinde yol gösterici bir kaynak eserimiz emin olun.
Kitabımızın kaleme alınmasının en önemli amacı ise yöneticilere ve ekip liderlerine, ekiplerindeki insanları nasıl yöneteceklerini açıklamak; onlardan en iyi verimi alma ve ortaya çıkabilecek sorunlarla başa çıkma konusunda pratik tavsiyeler vermektir.
On altı madde de başlık ve alt başlıklarla liderliğin özellikleri ile bir liderin ekibine nasıl davranması gerektiği o kadar anlaşılabilir ve açıklayıcı bir dilde anlatılmış ki sosyal hayatlarımızda da bizlere etkili bir yol gösterici eserimiz. Eğer bir ekibiniz varsa ya da ekibinizi oluşturarak liderlik etmeyi düşünüyorsanız 𝗘𝗸𝗶𝗯𝗶𝗻𝗶 𝗡𝗮𝘀ı𝗹 𝗬ö𝗻𝗲𝘁𝗶𝗿𝘀𝗶𝗻? kesinliklenTAVSİYEMdir.
Syf: 212
Michael ARMSTRONG
𝗟𝗶𝗱𝗲𝗿𝗹𝗶𝗸, 𝗶𝗻𝘀𝗮𝗻𝗹𝗮𝗿𝗮 𝗱𝗼ğ𝗿𝘂 ş𝗲𝗸𝗶𝗹𝗱𝗲 𝗱𝗮𝘃𝗿𝗮𝗻𝗺𝗮𝗸, 𝗼𝗻𝗹𝗮𝗿𝗮 𝗯𝗶𝗿 𝘆ö𝗻 𝗴ö𝘀𝘁𝗲𝗿𝗶𝗽 𝗴𝗲𝗿𝗲𝗸𝘁𝗶ğ𝗶𝗻𝗱𝗲 𝗱𝗲𝘀𝘁𝗲𝗸 𝗼𝗹𝗺𝗮𝗸𝗹𝗮 𝗶𝗹𝗴𝗶𝗹𝗶𝗱𝗶𝗿. 𝗘𝘁𝗸𝗶𝗹𝗶 𝗹𝗶𝗱𝗲𝗿𝗹𝗶𝗸, 𝗶𝗻𝘀𝗮𝗻𝗹𝗮𝗿ı𝗻 𝗻𝗲𝗿𝗲𝘆𝗲 𝗴𝗶𝘁𝘁𝗶𝗸𝗹𝗲𝗿𝗶𝗻𝗶 𝗯𝗶𝗹𝗺𝗲𝗹𝗲𝗿𝗶 𝘃𝗲 𝗼𝗿𝗮𝘆𝗮 𝗻𝗮𝘀ı𝗹 𝗴𝗶𝗱𝗲𝗰𝗲𝗸𝗹𝗲𝗿𝗶 𝗸𝗼𝗻𝘂𝘀𝘂𝗻𝗱𝗮 𝘆ö𝗻𝗹𝗲𝗻𝗱𝗶𝗿𝗶𝗹𝗺𝗲𝗹𝗲𝗿𝗶 𝗮𝗻𝗹𝗮𝗺ı𝗻𝗮 𝗴𝗲𝗹𝗶𝗿.
İnsan kaynakları üzerine yazdığı eserlerle İngiltere’nin en çok satan yazarları arasına girmiş Michael Armstrong‘dan, hızlı, etkin ve sonuç odaklı yönetim rehberi diyebileceğimiz 𝗘𝗸𝗶𝗯𝗶𝗻𝗶 𝗡𝗮𝘀ı𝗹 𝗬ö𝗻𝗲𝘁𝗶𝗿𝘀𝗶𝗻? kitabı ile sizlerleyim bugün de sayfa dostlarım. Ekibini en iyi şekilde yöneterek başarıya ulaşmak isteyen liderler için eserimiz, kesinlikle temel bir okuma niteliğinde ve yine yayımlandığı 2008 yılından bu zamana bilgi birikimi ve deneyimini kapsamlı bir şekilde pek çok lider adayı ve liderlerle paylaşmıştır. Sorumlu olduğunuz bir ekibiniz varsa ve ekibiniz ile birlikte başarılara imza atmak istiyorsanız kesinlikle okumanız gereken bir eser 𝗘𝗸𝗶𝗯𝗶𝗻𝗶 𝗡𝗮𝘀ı𝗹 𝗬ö𝗻𝗲𝘁𝗶𝗿𝘀𝗶𝗻?
Hatta bir ekibi yönetmek için adaysanız rehber niteliğinde yol gösterici bir kaynak eserimiz emin olun.
Kitabımızın kaleme alınmasının en önemli amacı ise yöneticilere ve ekip liderlerine, ekiplerindeki insanları nasıl yöneteceklerini açıklamak; onlardan en iyi verimi alma ve ortaya çıkabilecek sorunlarla başa çıkma konusunda pratik tavsiyeler vermektir.
On altı madde de başlık ve alt başlıklarla liderliğin özellikleri ile bir liderin ekibine nasıl davranması gerektiği o kadar anlaşılabilir ve açıklayıcı bir dilde anlatılmış ki sosyal hayatlarımızda da bizlere etkili bir yol gösterici eserimiz. Eğer bir ekibiniz varsa ya da ekibinizi oluşturarak liderlik etmeyi düşünüyorsanız 𝗘𝗸𝗶𝗯𝗶𝗻𝗶 𝗡𝗮𝘀ı𝗹 𝗬ö𝗻𝗲𝘁𝗶𝗿𝘀𝗶𝗻? kesinliklenTAVSİYEMdir.
Syf: 212
January 25, 2020
Felt like it was written by an underdeveloped teenager, who tried to cram random internet articles into their homework presentation last minute...
Total lack of flow, or contextual examples; a very confusing structure, conflicting information, leaving the reader overwhelmed and puzzled (What actually ARE the key qualities of a successful manager?) Numerous conflicting list of the '10 steps to being...', and when it comes down to it, these 'steps' have so much overlap and are so unelaborated that I really wonder which ass these list were so meticulously pulled out of...
Total lack of flow, or contextual examples; a very confusing structure, conflicting information, leaving the reader overwhelmed and puzzled (What actually ARE the key qualities of a successful manager?) Numerous conflicting list of the '10 steps to being...', and when it comes down to it, these 'steps' have so much overlap and are so unelaborated that I really wonder which ass these list were so meticulously pulled out of...
April 20, 2020
Clear, concise and broken up into distinct topics. A good overview especially for someone new to management like me! The only thing which bothered me was that there are several references like "In a recent survey..." where the survey isn't cited, so I took those statements with a pinch of salt.
August 16, 2021
One of the few management books that gives you concreate practical advice, including performance review and monitoring of staff. A value book for managers that provides the basics of what is expected of a manager and how to get the fundamentals right.
July 17, 2018
I didn't really find anything useful in here. More like a book of random lists.
September 14, 2008
MANAGING THE PEOPLE BUSINESS
It is generally considered that the success of a company relies heavily on the performance of its human resources managers, who sometimes have a somewhat less than enthusiastic audience or any set of admirers!
Michael Armstrong’s practical guide to managing people quashes some of the myths about people management, and provides an invaluable insight into the main issues which arise for front-line management including: leadership; motivating people; team building; delegating; interviewing; managing performance; developing and rewarding people; managing change; and handling people problems.
Each of these key topics can be the subject of ‘management-style’ books but Armstrong gives up his secrets on people management in 12 definitive chapters, and some useful references which could be a bit more detailed and web friendly.
Armstrong concludes that people often leave their managers, and not their organisations, for many reasons mainly connected to relationships and career development. Whilst a business has progressive policies (often forced on it by government), the practical application is in the hands of both HR and line management to perform the difficult tasks. Armstrong succeeds in his aim of showing managers how to explain to staff what they are expected to do with their responsibilities.
Armstrong covers the main actions that managers have to carry out to get things done through people very effectively, and the advice to frontline managers is well contained in this easy and practical guidebook.
The book will get you the best results but remember that to manage people, “managers have largely to do it themselves”. How right he is - we all know about the ‘buck-passers’!
The distillation of Michael Armstrong’s knowledge and experience for managers has not really changed in the 30 years since I became a manager, and he gives us great advice on managing the people business which is very relevant for the technological challenges of today’s world.
PHILLIP TAYLOR MBE LL.B (Hons)PGCE Barrister-at-Law
Richmond Green Chambers
It is generally considered that the success of a company relies heavily on the performance of its human resources managers, who sometimes have a somewhat less than enthusiastic audience or any set of admirers!
Michael Armstrong’s practical guide to managing people quashes some of the myths about people management, and provides an invaluable insight into the main issues which arise for front-line management including: leadership; motivating people; team building; delegating; interviewing; managing performance; developing and rewarding people; managing change; and handling people problems.
Each of these key topics can be the subject of ‘management-style’ books but Armstrong gives up his secrets on people management in 12 definitive chapters, and some useful references which could be a bit more detailed and web friendly.
Armstrong concludes that people often leave their managers, and not their organisations, for many reasons mainly connected to relationships and career development. Whilst a business has progressive policies (often forced on it by government), the practical application is in the hands of both HR and line management to perform the difficult tasks. Armstrong succeeds in his aim of showing managers how to explain to staff what they are expected to do with their responsibilities.
Armstrong covers the main actions that managers have to carry out to get things done through people very effectively, and the advice to frontline managers is well contained in this easy and practical guidebook.
The book will get you the best results but remember that to manage people, “managers have largely to do it themselves”. How right he is - we all know about the ‘buck-passers’!
The distillation of Michael Armstrong’s knowledge and experience for managers has not really changed in the 30 years since I became a manager, and he gives us great advice on managing the people business which is very relevant for the technological challenges of today’s world.
PHILLIP TAYLOR MBE LL.B (Hons)PGCE Barrister-at-Law
Richmond Green Chambers
March 20, 2012
This was a book that had some common sense recommendations such as rewarding people and respecting your staff. I did like some of the ideas for rewarding and appreciation. As Managers we have to make sure the work gets done and also recognize that employees are important in accomplishing this. Another good point was not Micro-Managing and respecting input and ideas.
July 11, 2014
How to Manage People is sort of reference book. Well organized. Topics are covered deeply enough, keeping contents succinct. I found it useful.
May 6, 2012
A good simple starting point on managing teams and leadership - clear and concise and so helped in forming ideas about leading and managing people
March 13, 2015
Good book
January 9, 2016
A useful aide mémoire for people management, all common sense but helpful in that it guides and provides structures for dealing with a number of management situations. Well laid out too.
Displaying 1 - 15 of 15 reviews