Operations managers need a resource that will enhance their experiences with relevant examples and discussions. This fourth edition arms them with the information they’ll need to succeed. The material has been completely reorganized with a focus on the current thrusts of operations management: strategy, six sigma, lean, and supply chain management. Several case studies have been added to show how the concepts are applied on the job. The pages are now in two colors to enhance the images and exhibits integrated throughout the chapters. In addition, the heavier quantitative material is minimized to provide operations managers with just the coverage needed and examples that illustrate a particular concept.
Jack Meredith and Scott Shafer have a lot of great content they present in their Operations Management textbook. Understanding the types of work processes, work flow, Theory of Constraints, Six Sigma and Lean principles, make this a jewel. However, the jewels are buried between poorly written and poorly edited text that some times made it difficult to understand the concepts they were discussing.
The content is there to make this a great textbook. I would recommend that they utilize Six Sigma and Lean principles to their writing and editing processes and look at the material with the customer (student) in mind. They haven't asked the basic question, "Does this make sense?" often enough. Sometimes their explanations left more confusion over areas than it needed to be.
While my critique may sound harsh, it is only because they are violating the very principles they discuss in the book. This is where they needed to lead by example. There is a lot of good material here, it just needs to be organized better.
Excellent textbook used in my capstone course for an MBA. it summarized all of our topics from throughout the MBA course in terms of strategy. This really helped me synthesize the material and find uses for it I my daily activities at work. I currently work in higher education, and I appreciate the fact the authors included public service examples with some specially from higher education.