This practical, candid guide shows women how to shed the language of weakness and gain the language of power. Providing real-life examples, specific advice, practical tips, exercises and business and literary references, it shows professional women how to kick the spontaneity delusion; grow the vocabulary of power and eliminate limp words and phrases that hurt credibility; overcome subtle and overt chauvinism; command all forms of communication - verbal, non-verbal, writing, reading and listening - as tools for power and influence; and shape policy decisions at the top.
Quick skim. Lots of good reminders re active versus passive voice, focussing on your listener and what you hope to accomplish. Combine this with _The Squeaky Wheel_ and you have a very strong reminder of the place of feelings when trying to accomplish something.
Best part is the Harvard Business Review memo and the analysis (141-158). Boy I have written bad memos in my mind alot! ;)