Soft Systems Methodology in Action

by Peter Checkland, Jim Scholes

Finding better ways of coping with the complexity of human affairs is not an easy task. Due to its very nature, dealing with these problems requires flexibility and understanding to reach the best possible solution. This work grew out of the failure of established methods of systems engineering to adequately address and solve increasingly complex situations. The aim here is to provide a mature account of soft systems methodology (SSM) showing how it can offer the best possible ways of finding practical solutions that will benefit all those involved. Among the topics covered SSM and how it can be applied to different contexts; SSM in the creation of information systems; learning through the use of SSM in action; SSM in an organizational change program; using SSM in the national health service and civil service arena; and the practical applications of SSM in industry.

Genres: Business

Unknown Binding

First published January 1, 1990

Reviews

[Mauricio González Abrigo · Rating 3 out of 5]

Checkland y Scholes presentan una versión refinada de la Metodología de Sistemas Suaves (SSM). Esta incluye la manera de considerar los elementos políticos, sociales y culturales presentes en un contexto de intervención sistémica y que podrían condicionar la viabilidad de las propuestas de solución obtenidas con la aplicación de la SSM. Este un título de lectura obligatoria para todos quienes están interesados en el pensamiento y la practica de los sistemas suaves para problemáticas de la organización y la gestión. Lo recomiendo y mucho.