3,5 zvjezdice. Korisno i poučno, ali neki segmenti knjige zaista zastarjeli. Također, mislim da je naglasak mogao biti još više stavljen na sam čin pregovaranja i da su se strategije, tehnike i manevri u pregovaranju trebali temeljitije obraditi i potkrijepiti dodatnim primjerima.
Some good nuggets but hard to maintain focus while reading this book. I will probably skim it over again in the future to extract the useful nuggets of info.
An interesting survey of what makes a good negotiator with a brief overview of tactics. However, it's a little dry and a little broad. Not a lot in the way of concrete, do-this-now steps.
Un libro de mediadado de los ochentas que propone de manera exhaustiva multiples tacticas de negociacion, poniendolos en el contexto de las situaciones mas aplicables donde utilizarlas.