Jump to ratings and reviews
Rate this book

ITIL Foundation Essentials: The Exam Facts You Need

Rate this book
Prepare for the ITIL Foundation exam

ITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organizations can adopt and adapt.

The Foundation Certificate is the entry-level ITIL qualification that offers candidates a general awareness of the key elements, concepts, and terminology used in the ITIL service life cycle.The aforementioned elements, concepts, and terminology of ITIL have been condensed into this pocket guide to provide candidates with the essential facts they need in order to pass the ITIL Foundation exam.

All you need to know to achieve ITIL Foundation Certification

An official ITIL ® Licensed product, ITIL ® Foundation Essentials is a distillation of critical information—no waffle or padding; just exactly what you need to understand how to pass the ITIL Foundation exam. Written for self-study candidates, ITIL community training delegates, itSMF/BCS members, and V2 Foundation Certificate holders who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes.

Project managers who are looking to expand their qualifications and IT contractors or consultants who don't want to take time out from their day jobs to attend a course will also find this pocket guide an essential companion to their studies and education.

The complete ITIL Foundation syllabus

The essential companion for those studying the ITIL Foundation syllabus, the pocket guide covers key areas

The ideal revision guide for the ITIL Foundation examination

148 pages, Paperback

First published January 1, 2012

4 people are currently reading
29 people want to read

About the author

Ratings & Reviews

What do you think?
Rate this book

Friends & Following

Create a free account to discover what your friends think of this book!

Community Reviews

5 stars
5 (22%)
4 stars
12 (54%)
3 stars
5 (22%)
2 stars
0 (0%)
1 star
0 (0%)
Displaying 1 of 1 review
Profile Image for Tricia.
47 reviews
December 1, 2016
Finished for the 4th time. this is a great small book to keep with you on the go, easy fact checks and study guide without all the bulk (about the size of my Letters to a Young Poet paperback)
Displaying 1 of 1 review

Can't find what you're looking for?

Get help and learn more about the design.